Enemalta refers to Daniel Cilia’s letter ‘Shocking response’ (June 7).

On June 3, the Enemalta team of workers assigned to handle faults and other emergencies responded to many cases, including damages caused by the strong winds that blew through the islands that week. Priority was given to cases where faults were affecting electricity supply to our customers.

As soon as the necessary resources became available, the correspondent’s report was also attended to. When our workers arrived on site to inspect the hanging cable obstructing the country road indicated, they confirmed that it was not an electricity cable.

We would like to thank the correspondent for his support inthis matter.

Our customers, and the public, are encouraged to contact thecustomer care team on 8007 2224 or at customercare.emc@enemalta.com.mt when similar assistance is required.

Our employees do their utmost to respond to reports of faults or damages as swiftly as possible. Enemalta is also working to increase the human resources allocated forsuch eventualities.

We are committed to continue investing in consolidating our distribution network and in improving the quality of electricity servicesin Malta.

For more information, visit www.enemalta.com.mt.