So Emm. Farrugia (October 6) was right, after all. The fact that Go subscribers cannot continue watching sports programmes when they are transferred from RaiDue to the Rai sports channels I or II is of no importance to Go, seeing that they haven’t replied to his letter nor to previous correspondence appearing in The Times and in other newspapers.

As a shareholder in Go plc, I decry such a shameful attitude towards customers’ justified complaints. Is “customer care” a misnomer for them? Must one be importunate with their CEO about the fact that Melita Cable provides the Rai sports channel in its basic package?

Seeing that the subject is sports, how about Go pulling its socks up and placing its clients at par with those of Melita Cable?

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