• We should gather as much information as possible about the type of product or service we need to buy.

• We should visit several shops and look out for the best deals.

• Proof of purchase may be needed when we request a remedy.

• We should keep all documents related to the purchase.

• When asked to sign something, we should know exactly what we are signing for.

• It is our responsibility to examine the goods we are about to buy.

• We are responsible for the buying decisions we take.

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