In 2012, the percentage of the IT budget designated for outsourcing services in the US was up by 23 per cent according to annual outsourcing study IT Outsourcing Statistics 2012/2013.

Referring to this increase in outsourcing activity, Christopher Demicoli, Business Development Manager at Smart Technologies, explained how this is also due to different factors such as the use of IT in business in general, the cost of having in-house professionals with knowledge and skills to cater for the different aspects of the business, and the increase in the take up of cloud technology, which in itself drives companies to outsource the management of cloud infrastructure.

“Current data shows how IT organisations have started to embrace cloud-based applications and expand outsourcing of IT operations. Other factors are also supporting decisions to outsource IT functions, including the drive to reduce costs. This is what spurred Smart Technologies to move in this direction and make IT outsourcing one of our core operations,” said Mr Demicoli.

Smart Technologies’ outsourcing services include end user services to help businesses manage their systems and devices run at maximum efficiency. Smart Technologies also offers computing services, including the management of servers, laptops and PCs, network outsourcing services for the setting up of affordable and reliable networks, and outsourcing of security services. The company also offers secure, stable and cost-efficient mobile infrastructures that can be adapted to a business’ changing needs.

Smart Technologies has also added a mobility solutions service to its outsourcing offerings, providing clients with a mobile infrastructure that is secure, stable and cost-efficient and that can be adapted to changing business needs.

“Adaptability is what defines us from our competitors. We acknowledge that different businesses have different requirements and targets. We offer the flexibility of adapting their outsourcing requirements to deliver a tailored package. No matter the size of the business, we can deliver,” said Mr Demicoli.

For more information, contact Smart Technologies Limited on 2144 3327 or e-mail info@stl.com.mt.

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