I refer to the letter ‘Long queue for bus cards’ (July 23).
Malta Public Transport is doing its utmost to improve the overall customer service at its ticket booths, including the one mentioned in Valetta by David Crookes.
As to the locations from where customers may buy the Explore card, the company is working with various outlets to further increase the availability of the transport card and of top-up vouchers. This will guarantee a better service to customers, including tourists.