I am writing this letter to show my appreciation for the excellent service provided to me by HSBC Marsascala branch manager Graziella Grech-Borg and customer service officer Donna Farrugia.

Both of them managed to understand exactly what my requirements were and I was very satisfied with the outcome.

Both ladies are an asset to HSBC and I look forward to visiting HSBC Marsascala branch again because I know that I will be well catered for there.

Thumbs up!

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