As a regular user of the Arriva bus service when visiting Malta I get really annoyed when I occasionally see the partially filled bus that I’m riding ignore and drive past groups of tourists waiting at the bus stop, especially when they are flagging the bus to stop.

For them this can sometimes means a wait of another 30 to 45 minutes in the blisteringly hot summer sun.

The Maltese are repeatedly promoted to the foreigners visiting this beautiful group of islands as a friendly and caring, sociable people.

This shameful act by a minority of Arriva bus drivers does nothing to help support that fact.