19% of households interviewed in a Communications Authority survey said they watched TV programmes via the internet, the MCA said today.

The survey was conducted over the summer to gauge perceptions of TV services. 

The vast majority of respondents said they were satisfied or highly satisfied with the quality of their TV connection service.

Many of the respondents, however, were not familiar with the basic terms and conditions of their contract, with 48% and 38% of Melita digital subscribers and GO DTTV subscribers respectively not aware of their subscription (contract) period. Similarly, around 25% of Pay-TV subscribers did not know how much they were paying for their TV service. Most, however, felt that price levels were neither expensive nor cheap.

30% of Melita digital subscribers and 57% of GO DTTV subscribers said their  TV connection forming part of a bundle.

Some 16% of Pay-TV households were subscribed to one or more premium channels (such as sports or movie channels) a decrease of six percentage points over 2009.

The survey showed that 12% of households with a TV subscription had switched from one type of TV connection to another over the last two years. Commonly suggested reasons for switching included the bundle offer and better price levels.

19% of households claiming to view TV via the internet and 27% of these households very often considered internet TV as a good substitute to traditional TV.

With respect to the Digital Audio Broadcasting plus (DAB+) radio sets, the survey indicates low penetration with only 3% of households confirming to have such a platform.

http://www.mca.org.mt/article/consumer-perception-survey-broadcasting-services