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  • Keramit Bathroom Centre is 50, now in its third generation

    In 1964, as Malta was on the doorstep of achieving its independence, Francis Pisani was also about to start a new business venture. He was preparing to open a small modest shop in Birkirkara, dealing in ceramic tiles and bathroom suites. The name...

  • Disclaimer

    The information published in this page is intended for information purposes only. Any legal claim or action taken in the event of a dispute should be based solely on the legal texts concerned. For more information, call the Office for Consumer...

  • Middlesea employees at fire training course

    Middlesea employees at fire training course

    A group of Middlesea Insurance employees attended a basic fire awareness training course at the International Safety Training College. “At Middlesea Insurance, we go beyond training employees just in their specific field of work. Through courses...

  • Our shopping rights during sales

    Our shopping rights during sales

    When we buy goods at reduced prices, our rights are still protected by the Consumer Affairs Act. This means that if we buy a faulty item, we legally have the right to return it and claim a remedy. Our legal rights cannot be limited by the trader...

  • Guarantees on purchases made from foreign sellers

    Guarantees on purchases made from foreign sellers

    Q: Would I have the same warranty on a mobile phone if I decide to buy it from the internet from another country? If I make such a purchase and the mobile phone eventually needs repair within the two years of the legal warranty, can the repair be...

  • President updated on Lifecycle Challenge

    President updated on Lifecycle Challenge

    Participants of this year’s Actavis Lifecycle Challenge met President Marie-Louise Coleiro Preca at the Palace in Valletta. During the meeting the committee, cyclists and back-up team discussed with the President the various initiatives that the...

  • Deposit paid on wedding dress

    Q: I paid a €50 deposit on a wedding dress. A few days later I was browsing the internet and saw the same dress marked €700 cheaper. On paying the deposit, I was clearly told that should I change my mind, I would lose the deposit. Since I decided...

  • Century 21 Real Estate tops home buyer/seller satisfaction study

    Century 21 Real Estate tops home buyer/seller satisfaction study

    Century 21 Real Estate, the iconic brand with the world’s largest real estate franchise sales organisation, has been ranked highest in overall customer satisfaction by the J.D.Power 2014 Home Buyer/Seller Satisfaction Study. Century 21 comprises...

  • Weekly advice

    • Retailers cannot limit consumers’ legal righs during sales. • You can’t claim compensation for defects they were aware of before the purchase. • It is against the law for shops to pretend goods have been reduced from a higher price when they...

  • Pension reform: taking a back-to-basics approach

    Pension reform: taking a back-to-basics approach

    The topic of pensions has been featuring on the local agenda for decades. Stakeholders voice their opinions on what needs to done, but unfortunately these often focus on a narrow perspective which interests their own lobby group. Politicians,...

  • European Commission presses car rental companies to stop discriminatory practices

    Three car rental companies have been given until August 30 to report to the European Commission on what they were doing to stop discriminatory practices. The European Commission recently sent a letter to the CEOs of six international car rental...

  • HSBC shares recoup 2.6 per cent

    The MSE index declined by 0.7 per cent adding on to last week’s negative returns, to close at 3,307.581 points during this holiday- shortened week. A total of 15 equities were active of which five gained, eight fell in value while two closed...

  • UK economy grows at fastest annual pace in more than six years

    Britain’s economy kept up its strong growth in the second quarter of 2014 and its yearly pace of expansion was revised up to 3.2 per cent, its best performance in more than six years, official data showed yesterday. Gross domestic product expanded...

  • Ukraine news knocks stocks

    Global equity markets retreated yesterday on news that Ukraine forces had engaged a Russian armoured column on Ukrainian soil overnight, while yields on benchmark German bunds plumbed record lows below one per cent. Ukraine said its forces had...

  • Cisco to take $700m in restructuring costs over next 12 months

    Cisco to take $700m in restructuring costs over next 12 months

    Network equipment maker Cisco Systems Inc. said it would take restructuring charges of $700 million in cash in the year ending July 2015 related to its plan to cut 6,000 jobs. Cisco shares were down 1.5 per cent at $24.82 in pre-market trading on...

  • China graft crackdown helps drive money into Australian property

    China graft crackdown helps drive money into Australian property

    More wealthy Chinese are moving their money out of China to invest in Australia’s property market as a corruption crackdown in the world’s second biggest economy gathers momentum, property consultants and lawyers said. They said their clients had...

  • Lessons from history

    On what is regarded by many Maltese as being the peak holiday weekend of summer, I have relied on some material passed on to me by colleagues. As such, this week’s contribution will deal with two snippets which both provide some food for thought.

  • Germany, France paint dismal eurozone picture

    Germany, France paint dismal eurozone picture

    Germany’s economy shrank in the second quarter and France again managed to conjure up no growth, data showed yesterday, snuffing out any signs of a recovery in the eurozone which is now weighed down by tit-for-tat sanctions with Russia. Europe’s...

  • M&S patches up ‘consumer love affair’ for merrier Christmas

    British retailer Marks & Spencer is close to having both its food and general merchandise divisions “firing on all cylinders” and expects a better Christmas after poor clothing sales hit last holiday season, according to its food business...

  • Russia’s Rosneft asks government for $41bn to weather sanctions

    Russia’s Rosneft asks government for $41bn to weather sanctions

    Igor Sechin, the head of Russian oil giant Rosneft, has asked the government to provide the company with 1.5 trillion roubles ($41. 6 billion) to help the company weather western sanctions, the Vedomosti newspaper reported yesterday. Under the...