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  • Successful recruitment exercise

    Successful recruitment exercise

    Several people attended the recruitment day held at the Luzzu Conference Hall in Qawra for those interested in a career with AX Hotels. This was the third such event organised by the resort and the atmosphere was busy as interested parties had the...

  • Disclaimer

    The information published in this page is intended for information purposes only. Any legal claim or action taken in the event of a dispute should be based solely on the legal texts concerned. For more information, call the Office for Consumer...

  • New Dhalia Office in Santa Venera

    New Dhalia Office in Santa Venera

    Dhalia has opened a new office in Santa Venera, offering residential and commercial property sales services. Branch manager Petra Galea said: “This is a very exciting opportunity to work together as a strong team and continue to provide the very...

  • Paying deposits

    Paying deposits

    Deposits are normally paid after a sales agreement is concluded with a trader for the provision of goods.  Such agreements are legally binding and consumers are committed to proceed with the purchase by fully paying for the good or service when it...

  • Choosing the right car repairer

    Choosing the right car repairer

    Four major motor insurers have started to encourage claimants to make use of repairers that have been certified under the QVR (Quality Vehicle Repairs) scheme launched during 2016. Atlas, Elmo, Gasan Mamo and Mapfre Middlesea have joined forces to...

  • ‘No refund’ policy

    Q: I have a retail shop and would like to know the correct wording I should use to inform my clients that the shop does not issue refunds. A: A retail outlet can adopt a no-refund policy only when consumers change their mind about a purchase made,...

  • Digital solution for Jobsplus is finalist at eBusiness awards

    Digital solution for Jobsplus is finalist at eBusiness awards

    ICON’s digital solution for Jobsplus has been shortlisted for ‘Best eGovernment Initiative’ in the 2016 MCA eBusiness Awards because it gives stakeholders the opportunity to view and analyse the most common gaps between profiles and enterprise...

  • Am I entitled to a new guarantee?

    Q: I bought a water heater with a five-year commercial guarantee. After three weeks, it turned out to be defective and was replaced with a new one. I would like to know if I am entitled to a five-year guarantee on the new water heater or do I get...

  • €500 for 10 BOV cardholders

    €500 for 10 BOV cardholders

    The 10 BOV cardholders who took home €500 each were announced during a presentation at the BOV Centre in Santa Venera. They were addressed by electronic banking executive Ivo Camilleri, accompanied by cards business executive Chris Degabriele. The...

  • Group is first operator to meet EU requirements

    Kindred Group leads the online industry by becoming the first operator to successfully complete an external audit against the official 2014 EU Recommendation on Consumer Protection and Responsible Gambling (2014/478/EU) The group is committed to...

  • ‘Best Social Media Campaign’ to support local businesses

    ‘Best Social Media Campaign’ to support local businesses

    Moving away from the customary social media campaigns and competitions, ICON took a different approach to utilising social media. Rather than focusing on generating high engagement, brand awareness and short-term results, it set out to support...

  • Weekly consumer advice

    • Consumers are obliged to honour sales agreements by paying for the goods or services provided to them. • Sellers are obliged to provide the product or service ordered at the priced and date agreed. • When consumers change their mind they do not...

  • With Samsung chief in jail, mentor seen taking charge

    With Samsung chief in jail, mentor seen taking charge

    The arrest of Samsung Group scion Jay Y. Lee on bribery charges could hamper decisions on strategic investments and acquisitions at the sprawling conglomerate, insiders and former executives say, even with a strong leadership bench at its many...

  • GO plc shares reach nine-month high

    After a choppy start to the week, the MSE Index gained 0.15 per cent overall, to close the week at 4,741.747 points. Trading in the equity market was spread across 18 equities of which gainers amounted to eight, four lost ground while the...

  • World stocks pull back after record high

    Stocks on major world markets dipped yesterday in the wake of consecutive sessions of record highs, as investors looked for clarity on US President Donald Trump’s tax and trade policies. Despite the decline, the MSCI All-Country World index...

  • Warning of S&P downgrade sends Toshiba shares falling

    S&P Global Inc. said in a report yesterday it could cut its rating of Toshiba Corp credit by several notches should the Japanese firm receive financial support that includes debt restructuring, sending Toshiba stock down nine per cent. S&P rates...

  • Daily currency report

    One needs to be philosophical when viewing the US news cycle of late, bearing in mind that the only certainty is change.  US President Trump, combating the rather challenging start to his administration, hosted a 77-minute unscripted press...

  • Kraft Heinz bids $143 billion for Unilever in global brand grab

    Kraft Heinz bids $143 billion for Unilever in global brand grab

    Updated 9.56pm - Mega-bid for Unilever US food company Kraft Heinz Co made a surprise $143 billion offer for Unilever in a bid to build a global consumer goods giant, although it was flatly rejected on Friday by the maker of Lipton tea and Dove...

  • Share Index reaches 9-year high

    The share index extended yesterday’s gains as it advanced by a further 0.31% to a fresh nine-year high of 4,741.747 points reflecting the advances in the share prices of HSBC (+1.3%), GO (+0.8%) and BOV (+0.3%). On the other hand, Malita...

  • Facebook chief Mark Zuckerberg admits his concerns over fake news

    Facebook chief Mark Zuckerberg admits his concerns over fake news

    Facebook founder Mark Zuckerberg has described his worry over the spread of fake news on the network and how social media risks "fragmenting" users' sense of reality. The tech billionaire, 32, said the company takes the "misinformation and even...