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Business

  • Sales personnel automation for more efficiency

    For sales organisations, importers and distributors aiming to remain competitive in a dynamic environment, sales force automation (SFA) could be of help. Companies are seeking increased efficiencies that help the bottom line and improve their...

  • Damaged during repair

    Q: What rights do we have when we return a product for repair under warranty and after repairs are carried out we notice that the product was further damaged during repair? Should a consumer ask for further repair or for replacement of the damaged...

  • Intruder alarms most effective when they are monitored and responded to remotely

    Many people invest in security systems for their homes but are let down. This is not because the system is not technologically advanced enough but because it lacks a basic feature: not being monitored. Recent studies have found out that in Europe,...

  • What is ‘reasonable time’?

    Q: I need to know what ‘reasonable time’ is for an electric kettle that is still under warranty to be checked for a fault and eventually repaired or replaced? The defective kettle was returned to the seller a week ago and the latter has not yet...

  • Travelling to Disneyland

    ROCS Travel has launched a contest for clients travelling to Disneyland that offers the chance of winning a Renault Captur worth €20,000. Disneyland is a unique family product, where the young and not-so-young get to experience a magical world and...

  • Unwanted gas water heater

    Q: I bought a gas water heater and due to unforeseen circumstances I could not install it. The day after. I returned it to the seller unpacked from its original packaging. The seller is ready to accept it back but wants to give me a credit note...

  • KPMG staff on the run

    KPMG staff on the run

    In spite of the inclement weather, over 20 KPMG staff members stood at the start line of the Vodafone Malta Marathon to run or walk 21km for charity along with over 4,000 other participants who hailed not only from Malta but also other countries.

  • Weekly consumer advice

    • The seller is the first person consumers should talk to when they have a problem with a product or service purchased. • A claim for a remedy should be made as soon as possible. • Consumers should approach the trader well prepared, with all the...

  • DFK Malta receives website of the year award

    DFK Malta receives website of the year award

    DFK Malta partner Joseph Camilleri (left) is seen receiving the DFK Europe, the Middle East and Africa (EMEA) Website of the Year award 2015 from Mark Lamb, vice president DFK EMEA region. The award was presented at a conference for DFK member...

  • IAG outperforms continental rivals

    IAG outperforms continental rivals

    British Airways-owner International Airlines Group raised its 2015 profit forecast by more than 20 per cent, outperforming struggling continental rivals and sending its shares to an all-time high. IAG, which is trying to acquire Ireland’s Aer...

  • FT to change the way it charges for digital news

    The Financial Times is changing the way it charges readers for digital access, shaking up the metered model it pioneered almost eight years ago, its chief executive officer said. The newspaper, which is owned by Britain’s Pearson plc, is rolling...

  • HSBC shares drag index back in the red

    The Malta Stock Exchange index failed to maintain the past two weeks’ positive streak reflecting a hefty decline in the share price of HSBC Bank Malta plc following the announcement of a drop in profits in 2014. The decline in the index was,...

  • Global equities close mixed after revised US GDP

    US stocks were down slightly on the last trading day of February as mixed economic data made investors cautious, while European shares broke multi-year records ahead of the European Central Bank’s planned injection of €60 billion to spur...

  • Putin is a ‘naked king’ facing economic ruin – Khodorkovsky

    Former Russian tycoon Mikhail Khodorkovsky said last week Vladimir Putin was a “naked king” presiding over an economy that will weaken further, eventually provoking a battle between rival clans in Moscow. “Putin with bare chest isn’t a mighty...

  • Daily currency report

    A four month extension to the Greek bailout was agreed to this week after the Greek government introduced a new reform plan which was agreed to by European finance ministers. Concerns surrounding upcoming funding problems persist, however. A Greek...

  • HSBC recovers partially but closes week down 7%

    HSBC gained 2.8 per cent today to €1.87 partially recovering from the losses in each of the four sessions held earlier this week following the publication of the FY2014 financial results on Monday morning. The equity ended the week as the worst...

  • Should the negative yields silence the bond bulls?

    Should the negative yields silence the bond bulls?

    Yesterday was a strong day for European government bonds as the approach of the European Central Bank bond buying programme (better known as QE) nudged investors to overlook the low yields on offer. The price gains were so strong that the yield on...

  • Living to fight another day

    Late last week and early this week we had the negotiations between Greece and the Eurogroup in relation to the extension of Greece’s financial rescue. Greece had initially asked for a six-month extension while the Eurogroup conceded four in...

  • ECB helps lift eurozone mood in February

    ECB helps lift eurozone mood in February

    Confidence in the eurozone’s economy strengthened for the second straight month in February, but the improving morale in Italy, France and Spain was not shared in Germany, where there was less support for the European Central Bank’s money printing...

  • UK business investment slips as oil prices fall

    UK business investment slips as oil prices fall

    Investment by businesses in Britain fell at its sharpest rate in nearly six years in the last quarter of 2014, hit by lower investment in the petroleum sector as global oil prices fell. As estimated in a preliminary reading, British gross domestic...