Josephine Borg, director general (consumer affairs) at the Malta Competition and Consumer Affairs Authority, has issued a public statement in accordance with Article 8 of the Consumer Affairs Act (Cap.378), in which she said that:

Mr Franz Camilleri,  holder of identity card number 472061(M) has not honoured the decision delivered by the Consumer Claims Tribunal.

The consumer had engaged the trader to carry out works on her Maltese timbered balcony, paying him the sum of €450. The said works were never carried out.

The trader failed to submit a reply to the consumer’s claim and also did not attend the Tribunal’s sittings. In view of this, the tribunal ordered the trader to refund the consumer the said €450 in addition to paying the tribunal expenses.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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