New contact centre appointments
At a time of sustained growth in staff numbers and call volumes, the HSBC UK Contact Centre (UKCC) Malta welcomed Angela Brown to the role of recruitment manager and Christine Borg as the new people experience manager.
Ms Brown joined HSBC in Edinburgh in 2006 and moved to Malta in 2009. Since her arrival at the UKCC Malta, she has held the positions of academy mentor and academy manager where she was responsible for managing teams of new recruits through their
induction period. Ms Borg started working at HSBC UK Contact Centre Malta in 2012 as a customer service representative. By 2015, she was selected for the role of team manager.