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It’s all about quality

The MTA Chairman Gavin Gulia (right) and the CEO Paul Bugeja (LEFT) presenting the certificate and plaque to one of the QA restaurants.

The MTA Chairman Gavin Gulia (right) and the CEO Paul Bugeja (LEFT) presenting the certificate and plaque to one of the QA restaurants.

With almost 150 businesses certified across the Maltese islands, including restaurants, visitor attractions and destination management companies (DMCs), the Malta Tourism Authority Quality Assured (QA) seal is becoming a recognised brand associated with quality in tourism.

The QA seal is a voluntary scheme which was first developed for DMCs and was later extended for visitor attractions and restaurants.  The aim of the QA seal is to encourage best practice and recognise those establishments that consistently deliver a quality product.  The criteria are updated regularly and we constantly ensure that any changes to the scheme criteria are in line with current consumer trends and feedback.

All QA-awarded businesses have undergone the necessary process of application, assessment and awarding.  The assessment consists of a third-party mystery guest visit for restaurants, an audit for DMCs and an announced visit for attractions.  In each case, an independent monitoring committee takes the final decision based on the recommendations following assessment.

To view the quality assured establishments or to find out more we invite you to visit our dedicated website at www.qualityassuredmalta.com.  A printed annual guide with all the QA businesses is also available at any of our 11 tourist information offices across the Maltese islands.

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