Citadel Insurance plc has built a strong mobile strategy to cater for evolving customer requirements. As more customers interact via mobile devices, Citadel continues to improve the user’s experience through advanced technology features of its mobile app, allowing customers to manage and access insurance quotes, purchase and renew policies, as well as track and notify claims instantly.

The mobile application is available for Apple and Android smartphones and tablets to make interaction with Citadel easier and faster. The Citadel app is free, easily downloadable and totally user-friendly.

Citadel Insurance managing director Angela Tabone said: “Mobile strategy is a top priority in our customer-centric approach. In today’s technological environment it is important to assimilate customers’ needs when designing features and facilities for mobile applications. Customers want to connect with a brand that provides easy access to manage their insurances and be able to obtain a prompt service at the touch of a screen any time of day. We are proud that we continue to improve two-way communication and strengthen long-term relationships with customers.”

For all those customers who download the app, Citadel has launched a competition with a chance to win a Samsung tablet, while those who get a quote will enter a second competition with a chance to win an iPad Air 2.

Citadel Insurance plc, regulated by the MFSA, offers a range of quality insurance solutions including home, motor, marine, travel, health, life and business insurance. For more information, visit one of Citadel’s branches in Naxxar, Żebbuġ, Mosta, Gzira, San Gwann, Paola, Żejtun, Gozo or the head office in Floriana. One can also visit www.citadelplc.com, call Freephone 8007 2322 or download the app for rapid access to information.