Almost eight out of every 10 business leaders are concerned with whether their organisation will be able to keep up with technological changes.

Moreover, according to the KPMG Global CEO Outlook, in these turbulent times, businesses are unsure how customer loyalty is or can be affected.

Customer relationship management is the topic of a half-day event themed ‘Customer-first focus in a changing business environment’ to be held at the Corinthia Hotel, St George’s Bay, on September 30.

To register, send an e-mail to eventsmt@crimsonwing.com.

Attendance is complimentary.

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