• The manufacturer is primarily responsible for the damages caused by defective products.

• Consumers can claim compensation for any injury and damage suffered due to defective goods.

• Compensation for damages may be sought within a maximum period of three years from when consumers become aware of the defect, damage and identity of the producer.

• Consumers should read and observe warnings about possible dangers if products are used incorrectly.

• Legal action is limited to 10 years from when the product is first put in circulation.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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