Joann Mifsud graduated with an MSc in Lean Systems with Distinction awarded by Cardiff University. Lean is a methodology supporting the concept of continuous improvement to achieve process efficiency and enhanced quality.

The core idea of Lean is to maximise customer satisfaction  and value while improving financial performance of the business through waste reduction in business processes. Lean can be applied both in a manufacturing and service environment.

The degree was partly sponsored by the Malta Government Scholarship Scheme (MGSS).

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