Mazars Malta, a member firm of international auditing firm Mazars, has announced the first of its 2016 series of information sessions branded ‘Made Simple, by Mazars’.
The first session, to be held on May 5 from 5 to 7pm, is entitled ‘Your business vehicle – making the right choice’. The workshop will focus on analysing the main vehicles available for undertaking a commercial activity.
The objective of these sessions is to make it possible and convenient for end-customers to receive practical information by professionals, particularly from a fiscal, financial and regulatory perspective, which can help them make the right decisions for their business and for their own personal well-being.
The 2016 series of ‘Made Simple’ workshops, which will be delivered by experts from within Mazars’ management team, will cover a variety of topics, including business planning, the financing of business operations, tax planning considerations and understanding VAT obligations.
Icon awarded Google Partner status
Icon, one of the Malta’s most experienced software development and digital marketing companies, is now a qualified and recognised Google Partner.
A Google Partner is a digital marketing company which has been given Google’s stamp of approval for producing excellent results and generating revenue for its clients through using Google’s products and top industry practices.
To become a Google Partner, the company and individual staff members must first become Google certified and prove, over a period of time, to comply with international best practices.
Having been in the business for over a decade and a half, Icon has worked with various leading, national and international clients alike in an extensive range of industries including financial services, telecommunications and hospitality.
Icon has already received several awards and recognitions throughout the years. It is a Microsoft Partner and is both iOS and Android licensed. In 2015, Icon was awarded with ISO 9001:2008 certification and its team members are ITIL certified as well as ScrumMaster certified.
Microsoft Cloud Solutions Partner
Maltese company Micro Technology Consultancy was recently awarded with the Small and Mid-Market Cloud Solutions Accreditation by Microsoft Malta. The accreditation was achieved after successfully showing expertise through rigorous exams and a number of Microsoft certifications.
These certifications are further supported by strong customer references following successful implementation and customer satisfaction that prove the highest quality of services.
“We are honoured to have achieved this accreditation since this puts us at the top players within Microsoft’s Partners network,” said Philip Cortis, managing director of Micro Technology Consultancy.
Operations management course to be held in May
Malta University Consulting Ltd is organising an operations management course in May. This 16-hour course will take place at the University Residence, Robert Mifsud Bonnici Street, Lija.
The aim of this short course is to give a better understanding to those working in operations management in a manufacturing environment. The course helps them to gain a good understanding of production planning and control and to understand well the supporting computer applications and the modern manufacturing environments in which these functions operate. This course is spread over four sessions.
The course co-ordinator and tutor is Charles Muscat, who is an electrical engineer by profession, has an MBA (University of Malta) and is currently reading for an MSc in engineering design and manufacture from the University of Loughborough.
Further information can be obtained from Malta University Consulting Ltd on telephone 2124 0746/9982 9244; e-mail: maria.bugeja@muhc.com.mt; website: www.muhc.com.mt.
Customer service assured programme for businesses
A number of major retail brands including the Debenhams Stores, iCenter Store, SunLab, Royal Travel, the VIP store, DIY Superstore BigMat (Malta) and Cynergi Health and Fitness Centre have signed up to the Customer Service Assured (CSA) Programme.
The CSA Programme focuses on providing retail businesses and organisations with the necessary support, tools, skills and professional expertise in customer experience management. The programme equips organisations with timely and regular customer insight data as well as innovative and well-designed customer experience/sales training sessions led by training consultant Paul Vincenti.
United Department Stores general manager Kevin Gollcher, franchise representatives of Debenhams in Malta, said: “We know that customer experience in today’s business world is central to the success and longevity of our brands. Through the CSA Programme we have set a platform for all our Debenhams employees to engage in continuous cutting-edge customer service training.”
Customer Service Assured awards a ServiceMark certification to organisations and retail outlets annually.
For more information visit www.csamalta.com.