Every administration has played its part in contributing to the mayhem in public transport while we commuters feel like guinea pigs.

I am specifically referring to route 21 and 22. The timetable has been changed from three buses per hour (one every 20 minutes) to two buses an hour (one every 30 minutes). This is already an inconvenience as buses on these routes are often full.

But this change in the timetable has resulted in drivers leaving the terminus whenever they like and sometimes commuters have to wait 45 minutes or more for a bus to arrive.

Another problem is that the new and improved bus bays are being used as parking spaces for ‘Not in Service’ buses, which means that we have to board from another bay, almost playing hide and seek with the bus that is actually in service.

I don’t understand why such major decisions are being made by individuals who are clearly out of touch with the needs of the customer and no consultations are taking place with people ‘on the ground’.