Does it have to take more than 50 days for Malta Public Transport to send a replacement Tallinja card?

On August 13, I was informed that my customer number on the card had a missing digit and that I would be receiving a new card within two days.

I have been contacting them through e-mails, customer care and Facebook three times a week and all I am told is that the matter is being seen to.

My card shows a negative balance at the driver’s machine and Valletta customer point when it had at least €13 at the time.

How can we expect MPT to run a national bus service efficiently and on time within the minute if the company is even unable to rectify its own mistakes in less than one day?

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