Fimbank has been awarded the prestigious Deutsche Bank 2014 EUR Straight Through Payment (STP) Excellence Award in recognition of its exceptional quality of payment messages generated throughout 2014. This is the ninth successive year that Fimbank has received this award.

The award is based on measured STP rates, which are considered to be the most important indicator for quality in the field of payment transactions. These also reflect the degree of automation within the financial institution.

Maria Said, head of payment orders and central customer operations, said: “Fimbank’s payment order team is trained to ensure that customer payments are processed and settled cost effectively and in the shortest possible time. The Deutsche Bank Excellence Award recognises the quality of the service delivered by the Bank’s personnel and our consistently high Swift standards in payment processing. We are very proud that the quality of our work has been acknowledged by one of the largest and most prestigious financial institutions in the world.”

Charles Wallbank, head of operations, added: “The fact that Fimbank has received the Deutsche Bank Excellence Award for the ninth successive year says a lot about how our service is perceived by our peers internationally.

“Apart from recognising the high level of our operational performance in the generation of payments, this awards reflects the Bank’s commitment to excellence through continued investment in leading technology, the creation of a dynamic work environment and, most importantly, the development of our specialist personnel.”