A pensioner friend of mine has just received an electricity bill for over €600. She almost suffered a heart attack.

This came in the form of five bills marked “for your records only” pertaining to the previous months and a sixth bill being the sum total of the arrears.

They excused themselves for this unbelievable gaffe and added that the amount was to be paid in four months’ time.

Why can’t these people produce a bimonthly bill? What have they been doing for the last six months? That’s what they’re employed for but, time after time, since the inception of ARMS Ltd, they have failed miserably and no minister, previous or present, has managed to sort out this mess.

Who is responsible for this god-awful mess?

They still have not finished installing the promised smart meters and the majority of bills are still ‘estimated’. Will we ever be rid of these nincompoops?

Over to you dear minister.

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