Having had an influential presence in the maritime industry for more than a century, Sullivan Shipping Agencies Limited has evolved into a dynamic and modern logistic provider, placing its customers’ requirements at the forefront of all its activities.

“Transport, as well as procurement requirements, have changed drastically over the years and we have successfully adapted our services to accommodate market trends accordingly,” says Ian Sullivan, Sullivan Shipping chief operations officer heading the operations and documentation sections.

“While the market remains predominantly cost driven, importance is also given to speed and reliability of service.

“We have built a dedicated operations and documentation (aftersales) team, geared to ensure that our clients are constantly updated with the status of their consignments at all stages. For us, logistics is not just the selling of freight, as we place huge value on customer care and ensuring that the goods arrive at the right place, on time and in the right state.

“This is also achieved through a process where we continually evaluate the level of services offered by all carriers and the different service providers within the supply chain for different trade lanes and transport modes, analysing their track record. We are thus able to choose the best logistic solution based on our clients’ needs from the variety of services available. These services are offered through our Forwarding 360° and Solution Driven services where we tailor the logistic service to our customers’ requirements,” adds Mr Sullivan.

“We ensure that we offer our clients the best solutions through leverage on our partners’ global contracts to get better terms with regards to price, transit time as well as a personalised service. Through our vast network of global partners, we succeed to secure best options for our clients, offering a one-stop shop for all their requirements.

“Again through our principals’ vast competences, we are able to continue to be very active in larger consignments such as bulk cargo shipments, project cargo and heavy lift, which are offered through our Logistic Plus services. Over the years we have built an enviable reputation with owners and charterers who entrust us with the handling of their vessels.”

For more information on Sullivan Shipping services call on 2229 6000 or visit www.sullivanshipping.com.mt.

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