A programme is being organised by the Central Bank of Malta and the GRTU Malta Chamber of SMEs to train retailers on handling payments.
The GRTU, in consultation with the bank, launched a survey in October 2014 which showed that only 52 per cent of employees were given training in relation to cash handling and dealing with payments.
Other issues highlighted in this survey were post-dated cheques, the handling of suspicious counterfeit banknotes, shortage or surplus of coins, dishonoured cheques, late payments by debtors and issues at reconciliation stage. The CBM-GRTU joint educational programme has been tailor-made to address these concerns.
For further information contact Elaine Zammit at eudesk@grtu.eu or Elaine Lenzo at lenzoec@centralbankmalta.org.