The financial services industry is undergoing a period of huge change, driven not only by the fallout of the 2008 economic and financial crisis, but by technological and cultural shifts including social and mobile technologies, changing customer expectations, and the cloud.

In this challenging economic environment, many financial services companies are striving to differentiate themselves from the competition.

However, price, products and distribution models can often be imitated by competitors. Many companies are finding that the best way to attract and retain customers is to deliver an outstanding customer experience.

iMovo, in collaboration with Microsoft, is organising a half-day seminar to address how Microsoft Dynamics customer relationship management (CRM) can help professionals in the financial services industry to develop meaningful and enduring relationships with their customers.

The seminar will be held on February 18, between 8.30am and 12.30pm at the Microsoft Innovation Centre, Skyparks, Luqa.

Aimed at executives and business leaders working in financial services, the event will be addressed by senior personnel from Microsoft Corp as well as iMovo’s CRM services unit, who will cover practical scenarios of best CRM practices in the industry.

The event is free of charge. Due to limited seating, attendance is subject to confirmation. Successful registration will be confirmed by e-mail.

For more details and to register please visit http://imovo.com.mt/events/