Q: Four months ago I bought a new pushchair which I started to use about two months ago.

We immediately noticed it was faulty. The chassis was defective and its accessories did not fit in properly.

However, the matter was settled, after which the pushchair was functioning well. After a few days, the chassis started corroding.

When I complained about this, the seller told me corrosion was not covered by the commercial guarantee as it only covered the pushchair’s mechanism.

Is this the case? Can I legally ask for a new pushchair?

A: Even though the commercial guarantee given to you by the seller excludes corrosion, your purchase is also covered by the Consumer Affairs Act. Legally, the goods purchased must be fit for the purpose for which goods of the same type are normally used.

Hence, since it is not normal that a pushchair corrodes after only four months from the date of purchase, under the Consumer Affairs Act the seller is obliged to provide you with a remedy. If the problem cannot be resolved adequately, you are legally entitled to ask for the pushchair to be replaced with a new one.

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