Just a week after Air Malta stopped providing free hot meals in economy class, it was ranked sixth by the consumer magazine Which? among short-haul airlines flying out of the UK obtaining high marks in, among others, food and drink.
Air Malta obtained a total customer score of 71 per cent achieving high marks in punctuality, food and drink and cabin environment.
The survey was conducted amongst 11,000 Which? members last October.
They were asked to rate 16 long-haul and 20 short-haul airlines for customer satisfaction including seat pitch, punctuality, boarding, seat comfort, food and drink, in-flight entertainment, cabin environment, customer service and value for money.