Evergreen Lines, which is the fifth largest shipping line on a worldwide basis, operates 180 ships and calls at 240 ports worldwide including Malta, where it is represented by MBL Shipping Agency.

As part of its quality system to ensure efficiency and best service to its clients, Evergreen Lines assesses the performance of its agents through an Agency Performance Evaluation system, which monitors the performance of the agent on a quarterly basis on issues such as customer care, business development, equipment control and accuracy of documentation.

During the general agents meeting of Evergreen Lines which was held in Paris on November 14, the Malta agent, MBL Shipping Agency, was awarded as the Best Improving Agent Award for registering the highest rating in all the fields of assessment.

The managing director of MBL Shipping Agency, Godwin Xerri, was presented with this prestigious award by Marcel Chang, Vice Group Chairman, Evergreen Lines.

MBL Shipping Agency services conform to the requirements of ISO 9001-2008 – an accreditation that the company achieved and maintained since 2011.

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