If some workplace problems happen because employees are only human, one New York City government worker got in trouble for virtually the opposite.
He was suspended for 20 days without pay partly for answering an information-technology help line "in a robotic voice". The city's Civil Service Commission upheld the suspension this month.
An administrative law judge's report says the Health Department worker told callers "you have reached the help desk" in an over-enunciated monotone. Callers complained and one even hung up, later saying she needed "to speak to a human". The judge called him a "disgruntled employee" acting out.