Ramona Galea, right, has been certified in international etiquette and cross-cultural specialisation.

Trained and certified by Minding Manners/International Etiquette and Protocol Academy of London, Galea brings her expertise and observations to Malta to enhance professional presence on a global scale through her company, First Class Etiquette.

The company provides consultancy and training services in international etiquette and protocol, aimed specifically at executives, individuals and youths alike.

Galea’s locally-based programmes are in line with those offered by Minding Manners Limited, a European leader in international etiquette and protocol training.

The company often receives global acclaim for its engaging, innovative programmes and is trusted by Fortune 500 corporations, leading European and American universities, international organisations and royal families from around the world.

Licensed to deliver scheduled and tailor-made training to organisations and individuals who recognise the importance played by relationships, communication and cross-cultural competence in today’s global business market, Galea’s programmes are specifically developed to offer an invaluable experience to individuals who want to succeed in business and in life.

“International business etiquette courses were introduced in Europe by Minding Manners in 2004 and the growth in the programmes’ popularity in the UK has quadrupled,” said Minding Manners Ltd director Tamiko Zablith.

Galea has over 22 years’ experience in the corporate field. Apart from being certified and licensed, she also holds a Master’s degree in Business Administration from Henley Management College.

For more information, visit www.MindingManners.com or www.iepalondon.com, or e-mail rgalea@firstclassetiquette.net.