• Goods purchased must be as described by the trader.

• Goods purchased must be fit for the purpose for which goods of the same type are normally used, and for which the consumer requires them and made known to the trader.

• Goods purchased must show the quality and performance normal in goods of the same type.

• Consumers should make sure that any promised commercial guarantee is given to them in writing, in a clear and legible manner, in Maltese or English.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
General enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

Office hours for the public:
Monday to Friday from 8.30am to 12.30pm.

European Consumer Centre Malta
(For complaints against traders in another EU member state)

47A, South Street,
Valletta.
VLT 1101

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

Office hours for the public:
Monday to Friday from 8.30am to 3pm.

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