I would like to tell readers about a wonderful experience.

I went along to renew the yellow card for my medication at St Luke’s Hospital and was expecting another trauma like the one I experienced two years ago. But, to my surprise, instead of the huge queue I was expecting, there was nothing there. I thought I was in the wrong place.

Apparently, St Luke’s now opens five days a week for the renewal of medical cards and instead of two receptionists there are now four. I was in and out within five minutes with my new yellow card.

I would therefore like to say a huge thank you to this government for succeeding in turning an awful experience into a pleasurable one.

May I add that it was the same when we went to renew our ID cards. No more awful queues; we were in and out within 10 minutes.

What a huge difference from two years ago when one had to practically fight to get into the queue.

Sign up to our free newsletters

Get the best updates straight to your inbox:
Please select at least one mailing list.

You can unsubscribe at any time by clicking the link in the footer of our emails. We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing.