• Consumers’ legal rights cannot be diminished or negatively affected by any warranty provided by the supplier or manufacturer.
• Traders cannot sell rights consumers already have in law.
• Before buying an extended warranty consumers should shop around and see what other retailers have to offer with regards to standard commercial guarantees.
• Consumers should always read the terms and conditions of the extended warranty before making any buying decision.
Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010
Freephone: 8007 4400
Tel: 2395 2000
General enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt
Office hours for the public:
Monday to Friday from 8.30am to 12.30pm.
European Consumer Centre Malta
(For complaints against traders in another EU member state)
47A, South Street,
Valletta.
VLT 1101
Tel: 2122 1901
E-mail: ecc.malta@gov.mt
Office hours for the public:
Monday to Friday from 8.30am to 3pm.