After many e-mails to ARMS Ltd asking why, since September, the eco-reduction on my bills was stopped, I was informed that to be entitled one must consume less than 9.58 units of electricity a day.
This capping has put off a lot of people who did as I did and installed a solar water heater. There is now no encouragement for anyone else to purchase these solar water heaters because even if all the other electrical articles in the home were energy-saving, one would still be very hard pressed to keep within the 9.58 limit.
This just about cancels out the reduced billing the government has put in place as from March for all those who used to get eco-reductions on their bills but now do not.