Jim Hamill, an internationally recognised expert in the field of customer experience management (CEM), will be delivering a keynote session at an executive event that iMovo, the leading CEM company, is organising on June 25 at Le Meridien Hotel, St Julian’s.

The event is aimed at addressing the importance of customer experience management for companies to be successful in today’s hyper-competitive world by enhancing their interactions with customers.

Dr Hamill has over 30 years of international management experience and has carried out a range of assignments with several leading organisations including the World Bank, Scottish Enterprise and the Economist Intelligence Unit.

A number of other experts will also share their strategies which have led to strong business growth in various sectors.

These include John C. Grech (chairman EMCS Group and chairman Fimbank plc), Joseph M. Camilleri (chief officer – strategy & process management at BOV), Matthew Bezzina (founder and director of eCabs Limited), Nick Tonna (chief commercial officer at BMIT), Claire Galea (Digital Markets, portals and brand manager at Go plc) and Joseph Casha (senior manager – customer experience at Go Plc).

The event is targeted at senior executives, directors, CEO-level professionals and managers from different industry sectors.

It is free of charge, however, due to limited seating, attendance is subject to confirmation and successful registration will be confirmed by e-mail.

For more details and to register please visit http://imovo.com.mt/events/ .

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