Q: Does the law allow you to cancel a purchase and ask for a refund? I purchased a gym membership but some time later I found something better and would like to cancel the first membership and ask for a refund. I only went once to this gym. Am I entitled to a refund?

A: The law does not give consumers the right to simply change their mind and cancel a sale because they found a better deal somewhere else.

Any shopping around must be done before a purchase and not after. To have the legal right to cancel such a purchase, there must be a valid reason, such as the gym not having the facilities you were promised when you purchased the membership.

If this is not your case, then legally you have no rights. Your only option is to speak to the gym’s management and try to reach an amicable understanding with them.

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