On Thursday, I went to the Mosta Bank of Valletta branch to cash a cheque. It took me about 90 minutes to do this!

For most of the time there was only one cashier serving a large number of customers and, unbelievable but very true, for a considerable time even she left her place of work and waiting clients were left without any cashiers.

Three times I went to the office next to the cashiers to complain, but to no avail. In fact, the two cashiers on the premises were there counting and sorting a huge amount of coins brought in by two separate clients.

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