The investment needed to have an internal IT expert may be more than you are willing to spend. This is why more and more companies, no matter how large or small, are turning to outsourcing as a solution to maintaining their IT systems. An in-house expert may not be necessary when what you need is someone available as and when the need arises. Besides the element of cost, there is also a saving in terms of time.

The cost of an in-house IT department is invariably higher than that of outsourcing an IT company – in fact it will on average cost you 25 to 30 per cent less. The advantage of using an external company is the provision of a tailor-made cost plan that would suit your particular size and needs. In this case, flexibility is the name of the game.

Bringing in people who are specifically trained to solve your problem also ensures that it is fixed as soon as it possibly can be. A company that specialises in solving problems also means that they would be technically more up-to-date with the latest technologies and solutions, saving you time with regard to both the identification of the problem and its treatment.

Another additional advantage is the increase of staff productivity, as they are no longer distracted by IT problems, allowing them to get on with their own jobs. Moreover, when IT systems run smoothly, staff morale is conserved. Specialty companies make sure that all the checks that keep systems working well are done, therefore ensuring network stability which in turn allows for serenity in the workplace.

By outsourcing your IT services, you can concentrate on your business strategy. Once the outsourcing company becomes familiar with the business, they will offer the assistance that best suits and improves your particular aims, while IT managers and other staff can enhance the strategic aims of the business.

Outsourcing also allows for unbiased, specialised and comprehensive reports while return on investment is specifically traced and maximised.

All expenses related to IT support are also avoided. With IT support that fits your business, you save on equipment and technical resources. You can also avoid all the training that is needed. HR costs are also reduced as you no longer need additional staff and associated costs. With no surprise IT breakdowns, your accounts department also benefits as all the costs and fees are fixed.

Key Services is an IT outsourcing firm, offering state-of-the-art solutions for managing the IT infrastructure of small and medium-sized businesses. Key Services delivers efficient and reliable managed services that increase productivity through advanced technologies combined with proven methodologies and processes.

For more information visit www.key.com.mt.