• Sales and reduced prices do not affect our statutory rights.

• Sellers cannot use their policies to diminish our legal rights.

• We do not have to accept a refund of the new reduced price if the goods are faulty.

• Our legal rights do not apply when we change our mind.

• During sales, some shops either change their return policies or remove them completely.

• It is always advisable to check a retailer’s return policy before making a purchase.

• It is against the law for shops to pretend that goods have been reduced from a higher price when in actual fact such goods were never placed for sale.