ARMS’ policy of self-destruct

A landlord who has a rebel tenant that refuses to pay rent and utility bills is burdened with him for at least a year before he can succeed in evicting him, in spite of a proper lease agreement.

The landlord’s request to ARMS Ltd to suspend water and electricity to the unlawful tenant is rejected. ARMS emphasise that such a suspension is made at their absolute discretion only.

In the event that ARMS decide to suspend their service where the rebel consumer resides, and his landlord happens to administer utility accounts on other premises registered in his name, ARMS’s suspension of utility service will also apply to all the premises that are registered in the said landlord’s name, regardless of whether the accounts are in arrears or not.

This is an unconstitutional measure. I simply cannot understand the logic on which such a regulation is based. An explanation by the authorities concerned would be appreciated.

No wonder it is said that ARMS are owed millions of euros by consumers as they are running their organisation on regulations that not only make no sense but that also lead to endless litigation that simply delays overdue payments of utility bills.