Weekly consumer advice

• The product purchased must be exactly as agreed to with the seller.

• If a product is not as promised or is defective, we are legally entitled to a remedy.

• It is exclusively the seller’s responsibility to put things right.

• A legal redress may be claimed within two years from delivery of the goods.

• Wear and tear and mishandling of products are not covered by law.

• Apparent defects and defects we were aware of prior to the sale are also not covered by law.

• We should notify the trader as soon as we notice a defect in the product purchased.


See our Comments Policy

Comments are submitted under the express understanding and condition that the editor may, and is authorised to, disclose any/all of the above personal information to any person or entity requesting the information for the purposes of legal action on grounds that such person or entity is aggrieved by any comment so submitted.

Please allow some time for your comment to be moderated.

Comments not loading? We recommend using Google Chrome or Mozilla Firefox with javascript turned on.
Comments powered by Disqus