Weekly consumer advice

• In cases of latent defects or products not in conformity with the contract of sale, consumers may claim free repair or replacement. • Part or full refund may be claimed when repair or replacement are not possible or, if opted for, may cause a...

• In cases of latent defects or products not in conformity with the contract of sale, consumers may claim free repair or replacement.

• Part or full refund may be claimed when repair or replacement are not possible or, if opted for, may cause a significant inconvenience to consumers.

• Defects caused by misuse are not covered by law. In such cases, consumers cannot claim a solution.

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