Arriva is given a harsh warning and a deadline

Justin Spiteri

Dec 1st 2012, 11:12

Yesterday was the "end of the month".... are there any arriva buses still trudging along today? Or is Malta Arriva - free this morning?

Camilla Appelgren

Nov 24th 2012, 13:28

The system is good except from that the busdrivers are always in a hurry. They drive like they have stolen the bus.... I feel like I am risking my life to and from work going with Arriva busdrivers :/. How can it be ok to speed at the coastroad making people nearly feel sick? I have been going with busdrivers smelling alcohol and another one that fell asleep. Reported this but nothing was done?!

A. Pace

Nov 20th 2012, 21:08

I know that the satisfaction level that arriva is giving to its consumers is very low but in Gozo it's the other way round, In gozo the public transport service is by far much better than the old buses, it would be disappointing for the majority of the gozitans including me that the excellent service arriva is producing in gozo would end it's services.

Borg Mario

Nov 20th 2012, 08:42

Cheap is cheap! TM, what do you expect? Moreover, I am wondering whether TM adapted all road infrastructures for these buses? I mean, bus lanes and spaces for bus stops : most of bus stops are in the middle of the road...Plus drivers are even worse than before and drive like freaks...

Raphael Dingli

Nov 20th 2012, 04:48

Part 2 - to all those Arriva supporters who have stated that any criticism is aimed at the Government - you all need to wake up. This action by TM is well overdue - However I have a sneaking suspicion that the deadline wil be extended and extended and extended ..........

Raphael Dingli

Nov 20th 2012, 04:44

This could be an opportunity - given the disaster and the failure of Arriva to deliver on it's contract - the Government could first and foremost get rid of the bendy buses and reinstate the old routes that worked very well. Blaming the drivers is not an issue. The drivers are employees of Arriva - if they do not do their job well then they should be replaced. End of Part 1.

John Holmes

Nov 19th 2012, 20:52

Make sure you give us , St Julians residents, the 667 Route, Valletta via Regional Road, thank you, ..... we need not wait for the Labour Party to put things back in order.

A.f Ellul

Nov 19th 2012, 20:43

if the Arriva is not going to use the time table of the old Malta busses routes,there will no improvments,Destroying terminus from certain villages and towns the transport went worst. The Arriva needs to start from scratch and with the old timetable.and then talk.

John Holmes

Nov 19th 2012, 20:40

Where's Austin?

John Cole Smith

Nov 19th 2012, 20:25

'' Notwithstanding all efforts, the service has remained practically in the same levels since the beginning of the year'' , .... wrong , some route numbers take well over an hour of waiting then, three buses turn up! Totally out of control. Arriva has angered so many sectors, above all their own drivers!, How can u expect any service. Today, we have started with the hell on Earth of Heaters!

Anthony Borg

Nov 19th 2012, 15:52

Anyone heard or seen any reference to this news item (the letter from Transport Malta to Arriva) on any of the local TV stations?

Either I missed it on all the channels or somehow not deemed news-worthy.
I wonder why.

Mr Lawrence Mifsud

Nov 19th 2012, 14:15

Mr. Robert Farrugia, defending Arriva will not get us any improvement. YES..the 30cents ticket is available.

Saviour Fenech

Nov 19th 2012, 11:20

Last week we boarded a bus from Birzebbuga and asked for a 30cent ticket,which is for two hours.The driver told us this fare does not exist.It does and we use it often .

Dennis Thompson

Nov 19th 2012, 10:36

Who actually foisted bendy buses and Arriva on the Maltese public ? No, it was not the Lord Mayor of London! It seems to me that the "shakers and movers" within government and business are keeping their heads low. If Arriva cannot cut the job and the government managers (TM) cannot manage it, then let it go. Er, who or what is going to replace Arriva? hahahaha

pat muscat

Nov 19th 2012, 09:13

And what happened to the famous 'task force' headed by Castille?

Eve Axiaq

Nov 19th 2012, 09:10

If TM decides to use other buses they should be PUSHCHAIR and WHEELCHAIR friendly.

C Muscat

Nov 19th 2012, 08:47

Minn fejn ser igib il-flus Joseph Muscat?
Mill-iskandlutal-ARRIVA wiehed jara kemm qed narmu flus il-Maltin. Jekk jiffranka dan it-tip ta flus diga hemm miljuni kbar.

F. Pisani

Nov 19th 2012, 07:51

I hope that the current situation remain so that it will be easier for the government to get rid of Arriva!!!!!!!!!!!!

m bonnici

Nov 19th 2012, 07:49

..and as you can see on this photo, how danger on the road arriva drivers are.......how can you say " don't blame the drivers'!!!!! It's like they own the roads.......

George Camilleri

Nov 19th 2012, 07:46

Looks like Lou Bondi wasted a full program when he dedicated one of his Bondi+ programs to promote Arriva, like we're going to have a service as good as Britain or Germany.

What a shame, it would have been more beneficial for public knowledge if he dedicated such air-time to investigate the horrors of Mater Dei. But then that would reflect badly on.................. nuff said.

Joseph Bonello

Nov 19th 2012, 07:46

Arriva are working against the law in all respects. The Bendy busses are too long, practically as long as a Low loader truck. The latter needs to be assisted by the police traffic control whilst the Arriva buses roam around Malta unasisted. Furthermore a great percentage of the trip is done either touching the white centre line or worse surpassing it.

George Cremona

Nov 19th 2012, 06:30

Just change the routes back to how they were and try to improve slowly on that platform.

Francis Bellizzi

Nov 19th 2012, 06:20

About time too. The level of acceptable service should be 98% like in London. Well done TM. Don`t let Arriva bully you. Hit them where it hurts. Their pocket.

James Borg

Nov 19th 2012, 04:59

Bend buses are not suitable to this island. Too many buses pass through the same routes at the same time causing more traffic jams a typical example is Rahal Gdid at about 8 am. Another service provider is greatly needed as with most services on this island as as postal services. I would recommend mini buses passing on a frequent basis ( in some instances) as they are more efficient than couches.

MARY ANN BORG

Nov 18th 2012, 23:46

Last Thursday I waited for 90 mins in Naxxar to catch bus 225 to Sliema. Three buses came at the same time one after the other. Sheer madness!! Is anybody accountable and responsable for this atrocious service?

Nadya Debono

Nov 18th 2012, 22:59

I use the public transport every day and remember "nice" old route and "good old" buses. It was only ONE bus in two hours at the morning and at the evening in my area- now I have choice of 4 buses in hour.Before I was lucky if his Majesty King Of The Road stop his bus on my bus stop - now I have a good service. The attitude of Maltese bus drivers is a problem- not Arriva as a company!

Robert Micallef

Nov 18th 2012, 22:56

One word its says everything disaster.

A Caruana

Nov 18th 2012, 22:11

If 10,000 people sign an online petition, i believe the Govt is obliged to call a referendum to get rid of Arriva, is this correct? If yes let's get the ball rolling.

A Caruana

Nov 18th 2012, 22:03

274 comments, everytime Times posts article on Arriva the absolute majority of comments are against this company which the long suffering Bus passenger is lumped with.Why is there no free phone direct to Transport Malta? How many have wasted tel calls to Arriva which i bet are never reported? What about the sms service to tell us when bus is arriving? What about buses leaving early or late?

Charles Muscat

Nov 18th 2012, 21:57

I am very delighted to see the Maltese people worried about their bus service while other European
countries are fighting for ends meet.

MARIELLA Hili

Nov 18th 2012, 21:45

Route 31 from Bugibba carries passengers to Naxxar Sec, Mater Dei, Universy & Valletta. It was scheduled every 10 minutes (sic). It was v often impossible to board a bus from Mosta since this (when it finally turned up, often after an hour's wait), was full. To add insult to injury, it has recently been scheduled every 20 minutes! Having to use Arriva has become a nightmare.

MARIELLA Hili

Nov 18th 2012, 21:39

Route 31 from Bugibba carries passengers to Naxxar Sec, Mater Dei, Universy & Valletta. It was scheduled every 10 minutes (sic). It was v often impossible to board a bus from Mosta since this (when it finally turned up, often after an hour's wait), was full. To add insult to injury, it has recently been scheduled every 20 minutes! Having to use Arriva has become a nightmare.

Joe Grech

Nov 18th 2012, 21:33

So NOW government is licking its words: Ariiva is not providing a good service. NOW they realize there just aren't enough buses to provide a good service! How's that for inefficiency, double talk, amateurism, Mr. Prime Minister? People are just mad at you and your silly Ministers for even signing the agreement with Arriva. You've let us all down! On this issue alone you should have resigned.

Kevin Marks

Nov 18th 2012, 21:32

Hmistax ilu smajt il Profs Manwel Delia fuq TVAM il hadd jghid li ghandna buses euro 5 u bl ac mela x gara issa?
U possibli TM ma semghatx il Dr Gonzi kemm ftahar bl arriva fid debate ma JM fuq Xarabank issa harget din l ittra biex twaqqghu ac cajt ukoll.....gidba ohra ma tal kumpanija li thaddem hafna nies?

Joseph Barbara

Nov 18th 2012, 21:22

Tonight at 6.30pm waiting at Technopark for 203 announced on "Buses due at" did not show up - probably got lost between Pembroke and Technopark. Remove bendy buses. Please, pretty please, with a cherry on top!

Steven Smith

Nov 18th 2012, 20:54

not being funny...but whoever takes over it will have the same problems...Transport Malta ,Maltese management and most of the Maltese drivers ! three problems that has plagued Arriva will plague whoever takes over !

Albert Farrugia

Nov 18th 2012, 20:54

Strange...this main story of the day is totally absent from other media. My take on this...this is setting the scene for the resignation of Austin Gatt...to clear the way for budget approval...and elections some time before summer....

mark borg

Nov 18th 2012, 20:47

the above photo says it all ...mayhem in Balluta !

mark borg

Nov 18th 2012, 20:46

changing Arriva will solve nothing ,what malta needs, is a change in government.

Ken Cowan

Nov 18th 2012, 20:39

Part of the problem is the ticket system.
The bus drivers should not have to give everyone a ticket... they should be bought elsewhere and be stamped by a machine. The present method takes WAY too much time.
OR... weekly and monthly passes.
This would allow 15 people to get on a bus in 2 minutes instead of ten. ... which is one reason why the buses are late so often.

Joseph Borg

Nov 18th 2012, 20:30

GATT, DELIA,.....BARRA!

Aldo Buttigieg

Nov 18th 2012, 20:27

Shame!

Malcolm Mifsud

Nov 18th 2012, 20:26

Transport Malta, Austin Gatt and Manwel Delia are as guilty, if not more, than Arriva

Ivan Falzon

Nov 18th 2012, 20:11

This so called service is too avant garde for me, i'm afraid

Ivan Falzon

Nov 18th 2012, 20:10

Very convenient timing by TM. Do they also think we are as cwiec as some govt minister thinks we are?

laura anderson

Nov 18th 2012, 19:59

Arriva are unreliable at times but at least you can easily access their buses with wheel chairs and push chairs which was a major issue in the past! I recall waiting for over 1.5 hours in the summer on one of the 'old' buses only to be told by the driver that I couldn't board just because I had a pushchair so viva Arriva!

S. Azzopardi

Nov 18th 2012, 19:48

It is very indicative that many of those who defended Arriva at the beginning are now no longer doing so. It is high time to declare this change a complete failure and start afresh. At this point things are so messed up that no amount of patch work will do. Simply reintroduce the old routes and enough new buses. Is it so hard to understand?

Louis Craus

Nov 18th 2012, 19:41

U MHUX BL- ARRIVA biss KIEN HAWN FALLIMENT TOTALI.!!!!!

Jesmond Farrugia

Nov 18th 2012, 19:40

Passenger carrying vehicles should be given precedence over heavy goods vehicles (as they are in most other civilised countries). Since there is little scope for the provision for bus lanes in Malta, HGVs above a certain weight should not be allowed on our roads during peak traffic hours. This is a policy matter and the responsibility for this lies squarely with TM & the ministry.

Ann Vella

Nov 18th 2012, 19:32

Too wide and too long for the Maltese roads and have caused traffic congestion all over the island.
Plus Arrive offer an unsatisfactory service.
Solution....get rid of them as soon as possible.

Paul Sammut

Nov 18th 2012, 19:32

Well TM should see why bus number 52 is nearly always absent on many times of the day,. Very poor and unreliable service indeed. Nightmare using the 52 Bus - Thanks Austin !

R Axisa

Nov 18th 2012, 19:27

U xi nghidu li biex tirkeb il-karozza tal-isptar mill-belt trid tmur fit-triq li taghti ghall-Kastilja minn hdejn il-monument tal-gwerra, u lanqas biss hemm xelter fejn tista' tistkenn! Dil-gimgha domt nofs siegha nistenna l-karozza tal-isptar minn hemm - imnalla ma kinitx niezla xita.

Mr mario aquilina

Nov 18th 2012, 19:27

State of The Art

Victor Vella

Nov 18th 2012, 19:27

This confirms Debono`s axiom. Wistin Gatt has to resign immediately.

Alan Cotton

Nov 18th 2012, 19:24

Part 1

I have worked for Arriva in the UK for 20yrs and everywhere has traffic problems, if another company took over they would only find the same problems.

Carmel Grima

Nov 18th 2012, 19:20

Austin Gatt, get out from under that table and stop hiding yourself ! Shame, shame and endless shame !
Ing Carmel Grima.

Francis Attard

Nov 18th 2012, 19:20

Jekk tridu taraw l-ipokresijja tal-ministeru tat-trasport publiku fittxu naqra artikli li dehru f'timesofmalta.com. Per ezempju araw naqra ir-reazzjoni tal-kunsill lokali ta' l-imqabba, dwar ir-rotta 72, fit-12 ta' Settembru 2011.

http://www.timesofmalta.com/articles/view/20110912/local/buses-the-talk-of-the-town-as-arriva-hopes-to-regain-public-s-confidence.384408

Emmanuel Ebejer

Nov 18th 2012, 19:18

Arriva = Mission...Impossible!

Silvio Mizzi

Nov 18th 2012, 19:14

number: 91 beny bus full up every morning at 5:40am at zabbar to go valletta not seeing ; 92,93,94 !!!!

Lino Fava

Nov 18th 2012, 19:13

Ma nafx x'qeghdin tistennew. Qed tibzghu turu falliment minn ministru li kull ma miss sarlu suf forsi. Ejja mhux tmexxija hazina li park and drive wara li tidhol minn traffic ghal go fiha, terga tohrog minnha u terga tirrepeti ghat-tieni darba traffic gdid fl-istess roundabout. Jew jinbidel ix-xufier f'nofs il-vjagg. Vjagg jekk jkun ghal distinazzjoni ma ghandux jitwal biex jasal fejn trid tmur.

Charles Massa

Nov 18th 2012, 19:12

U zmien il buzullotti spicca. issa minkejja l ftahir tal gvern, issa anki TM indunat li l Arriva hija fjask. U dawn jithalsu sussidji mit taxxi tal poplu. Soluzzjoni wahda hemm........... nehhi l monopolju . Wara kollox il PN kienu tant kontra l monopolji. Aghatu licenzja lil kumpanija ohra biex ikun hemm kompetizzjoni. Sa kemm am jsirx hekk il buzollotti jibqu

Toni Muscat

Nov 18th 2012, 19:08

http://www.youtube.com/watch?v=OMqetECS7gs&feature=plcp

louis scicluna

Nov 18th 2012, 19:08

Why where certain bus stops positioned a few meters away from side streets ? e.g. near the ex Joinwell showroom in Sliema, underneath "Le Meridien" in St. Julians, opposite "wembley garage" in St. Julians.
Who is responsible when these enormous Arriva Buses obstruct the traffic, entering or exiting secondary roads, thus creating congestion to normal flowing traffic ????

Joseph Micallef

Nov 18th 2012, 18:56

I took this by surprise... Delia yelled so much that Arriva's service is EXCELLENT and has brought the public transport service at a level like no other!! How can Transport Malta criticize this? I'm flabbergasted. Arriva's service is a joy, an envy for other countries' transport system, a trump card for GonziPN. LoL

Paul Smith

Nov 18th 2012, 18:50

Time to rip up the contract.

Mario Busuttil

Nov 18th 2012, 18:43

Sa ftit qabel kont nighd li biz zmien id dfetti ser jitrangaw,,,imma komplew aggravaw....hemm bzonn inwahhlu il multi halli jekk il kumpanija ma titrangax ,,ikolla titlaq wehida.Il gvern sabiex rega irranga it toroq ,kellu jigi immultat ,meladawn ghadhom isiru il multi fuqhom ukoll....kont qed nahsiba biex nuzahhom ax xoghol ...imma rega bdieli....

George Smith

Nov 18th 2012, 18:29

Transport Malta has slammed Arriva’s “unacceptable” public transport service and given the company until the end of this month to bring it up to scratch, The Sunday Times has learn

About time ....... WAKE UP !!!

Francis Sammut

Nov 18th 2012, 18:21

All the above is true and is what we, the commuters have been saying all the time. But did Austin Gatt and Manuel Delia who planned this fiasco ever admitted it? Of course not. When one hears them speak on tv or radio it makes you think that everything is working fine bar a few teething problems here and there!

Ronnie Callus

Nov 18th 2012, 18:20

One of the Arriva buses this afternoon blocked the 'Girgenti' road until the Ministers passed by. Aged people and families had to make their way on foot pushing prams and dragging children behind. Hopefully it was not short of fuel since the Minister's car arrived.

Ronnie Callus

Nov 18th 2012, 18:13

Since the inception of 'Arriva' buses there is no time realibity. The old system which we used had fixed time operations (say every 20 0r 30mns) by which one can estimate his journey for work or an errand. Now we are in a situation where to reach a place you have to go on a tour from one place to another. Is this the Transport hailed by Dr.Austin Gatt and his right hand Mr.Delia ????

Luciano Chetcuti

Nov 18th 2012, 18:07

Ara kemm hadu flus dawk li qed imexxu din il-kumpanija, kemm flus sejrin lil barranin ... u servizz ZERO!! Tal-misthija. TM imissha ilha waqqfet il-kuntratt u harget iehor gdid.

Colin Attard

Nov 18th 2012, 18:04

On October 26th I waited for bus number 42 in Mosta to take me to St.Venera for more than an hour, when it arrived it took me to an other destination and when I complained the driver told me that it was bus number 41 when it was clearly showing 42 on the front when I asked for a refund the driver refused, I had to go a long way on foot. the driver continued the journey with the wrong number. Cool.

Charles Spiteri

Nov 18th 2012, 18:03

Id-dnub li warrabna l-karozzi li kellna u li qdewna snin fuq snin. Issa, bhas-soltu, gejna sefturi tas-sefturi. Bl-ultimatum b'kollox, nirrangaw ghal ftit u nergghu ghal li ahna... karozzi xejn fil-hin; ohrajn ma jaghmlux il-vjagg li suppost; dawra ma' Malta kollha qabel tasal fid-destinazzjoni li trid; kjuwijiet shah f'kull stejg; ikollok tinzel jekk il-karozza bla fuel ecc.Tell it to the marines

Peter Murray

Nov 18th 2012, 18:02

didn't realise until seeing the [photo that Arriva had a terminus at Balluta

Robert Micallef

Nov 18th 2012, 17:55

The Picture with the 3 buses gives you a clear picture of how Arriva is operating and providing the service to the citizens ( Jungle service).

Brian Bonnici

Nov 18th 2012, 17:44

4 tourists italian speaking get on the bus asking for four weekly bus tickets. The driver hands them residents tickets. The 4 tourists meet an inspector & apart from the embarassement on the scene he fines them 10€ each on top of the fee.

Customer services assume no responsibility, transport malta neither, tourist minister relies on their good will to sort the matter. The Result?=0

francis x caruana

Nov 18th 2012, 17:27

mela ma spiccax zmien il buzilloti sur ministru. u halluna.........enough is enough and rember all how much this company gets in subsidary from our own pockets too.

Maryanne Camilleri

Nov 18th 2012, 17:25

Route 31 has become worse this past week since the schedule was updated.For more than a year this route was supposed to operate every 10 mins. Unfortunately this never materialised. Either fullup buses or no bus arrives. With the new changes route 31 has become more scarce.

Anthony Borg

Nov 18th 2012, 17:24

Imagine dear old Boris seeing that Bendy "clogging the streets of Malta!"
Only it's not the fault of the trusty bendy - it's the "code of the Arriva drivers hastily drafted in service - silly sods! ........... :-)

mark borg

Nov 18th 2012, 17:23

JUST BAN THEM !

Vince Agius

Nov 18th 2012, 17:17

Arriva, pack your bags ang go...and take Austin Gatt with you !!!!!!

Donna Parnis

Nov 18th 2012, 17:06

please also check the 84 route from valletta to Zejtun circular. At times this bus does not turn up for more than 1 1/2 hours and it is quiet often late. this bus should come every half hour.

Robert Jamieson

Nov 18th 2012, 16:53

TM designed the network and Arriva is hardly responsible for the terrible state of Maltese roads.

If Arriva can now resolve their current difficulties what are the other parties planning to do to improve the roads, congestion etc ?

Guido Farrugia

Nov 18th 2012, 16:53

Rather strange that after 170 comments, no Martinellis or Degiovannis or (Nenus). Why? How? When?

Victor Pulis

Nov 18th 2012, 16:48

I have said it before and I'll say it again. Arriva/TM started on the wrong footing. it was lame from the start and these arrangemnets are only patches in a torn dress. no matter haow many patches are put on the dress remains torn. It's like flogging a dead horse.

Robert Lewis

Nov 18th 2012, 16:45

Mr Pule do you think that what was not achieved in 17 months, Arriva can now do it in 11 days. If you hear Dr Gatt, Dr Gonzi and Mr Delia talking one thinks that we have a state-of-the-art tranpsort system. And who resigned after all this mess. Ms Sullivan finished her trip where she actually started, may be she wanted to make full use of a 2 hour ticket.

Franco Abela

Nov 18th 2012, 16:42

ARRIVA... ITS TIME TO LEAVE!

Noel Abela

Nov 18th 2012, 16:39

Go tell it to Manuel Delia after all he is the culprit that got us all in this mess, apart from Austin Gatt that it.

Lucienne Dimech

Nov 18th 2012, 16:38

I am not in any way fond of Austin Gatt but to blame the bad bus service on any minister is not the point. He was responsible of contracting a private company to provide a service. It is now up to the company to see that it's employees do their duty. I hope that ministers have more serious matters to attend to. The directors of arriva should see to this inefficiency

Ray Woods

Nov 18th 2012, 16:31

This is very bad for Malta's image.
I realise that the old buses had to go, but why not retain the previous colour scheme to recognise the heritage involved?
All just seems like change for changes sake with disastrous results.
Ray Woods

Ms. P.M Graham

Nov 18th 2012, 16:30

A Company is only as good as its best employees.

Roderick Grech

Nov 18th 2012, 16:30

Mission failed for mr gatt!

Joe borg

Nov 18th 2012, 16:24

AGOSTINO PIO GATT
it's high time you resign

MANWEL DELIA
What cheek have you got to contest the General Elections 2013???

CLAUDIO GRECH
how can you ever convince us?

Joe Scerri

Nov 18th 2012, 16:05

TM closely followed by MEPA have become the joke of the year. And this is not just a perception but a fact. But the culture of resignations seems to be alien to these entities and their politcal masters. Let's see if PL should they be elected fare any better.

Charles Sammut

Nov 18th 2012, 16:04

Any comments from Austin? How about his resignation date for yet another one of his failures?

Francis Attard

Nov 18th 2012, 16:00

Wara sittax il-xahar il-ministru qieghed issa jammetti illi, dak li kien qieghed jghidlu l-poplu u hu kien qieghed jinjora, Kien Kollu Minnhu. Ghaldaqstant triq wahda ghandu issa, illi jghati ir-rizenja tieghu mill-aktar fis.

NOEL DARMANIN

Nov 18th 2012, 15:58

Arriva primary target was to the public to use the buses and not to use their private cars. But it turned to be the opposite, that is why all the traffic, no good service, timewasted. Old times the bus waits for you, today you have to wait fir the bus from Valletta DISGRACE.

cesco di luigi

Nov 18th 2012, 15:52

I suggest that Government start contemplating expropriating the Arriva buses because my gut feeling is they are going to shut down and leave us in the lurch. Although some of the buses may be no good for our roads the worst case scenario would be to have no transport at all, which I am now sensing, possibly following elections.

Emanuel Zahra

Nov 18th 2012, 15:44

Regrettably for bus commuters, Arriva's service has deteriorated instead of improving. Route 106 is a case in point, it is never ever on time and not by just 10 or 15 minutes but most of the time a bus misses out it's roster completely. What is hilarious is that when one sends an SMS to inquire about the next bus, the SMS that one receives always tells you about the next bus that never comes.

Charles Sammut

Nov 18th 2012, 15:44

and what about route 225..to Ghajn Tuffieha....instead of evry 30minutes...it comes every 70minutes! I sent emails, I rang up many times to complain..but still the same result....

Michael Camileri

Nov 18th 2012, 15:42

And still there are:

Smoking bus drivers
missed services
incorrect numbers on buses
No little money at the beginning of a service..

the list goes on

cesco di luigi

Nov 18th 2012, 15:41

Time for TM to apologise to people like me who were"accused" of being Labour, selfish, not avantgarde + a 1000 other things when we pointed out from the start the failures of the new attaparsi modern and hi-tech transport system that failed miserably to meet the promised expectations. And to thank us because the only improvements were made following our suggestions (albeit insufficient).

Cheryl Borg

Nov 18th 2012, 15:37

I live in Luqa and the service here is a complete mess. There's a huge problem with the 71 and 72 routes because they are always full up even before they reach Luqa so we always get left stranded.I have arrived late to school because of transport a good number of times. And let's not start about the 43 route which is named as the worst route in Malta, which unfortunately, I have to catch too.

Charles Micallef

Nov 18th 2012, 15:15

those who know Arriva service in the UK will not be surprised, operation discipline is not on their manual!

E. Azzopardi

Nov 18th 2012, 15:14

Eliminate buying those blessed tickets on the buses. No ticket no ride! Period. You know what you have to do.

Buses must go into their bays. Indicators used ALL the time. etc. It is not only the lateness that has to be addressed but a million other things. These are THE CITIZENS talking.

And please can we put this famous 'INTELLIGENT TRAFFIC SYSTEM " in action as we have chaos out there

Joseph Borg

Nov 18th 2012, 15:05

Since when did TM accept the fact that Arriva is a failure? I thought that Dr Gonzi and Dr Gatt where so happy with their service that they include Arriva as one of their success projects. And I thought that circus time was over.

Luigi Cassar Manghi

Nov 18th 2012, 15:03

TM....."warned that a similar exercise would be carried out on routes X1, 82 and 43 in the coming days and would provide Arriva with a separate report to this effect".
Why on Earth is TM advising (warning) on the timing and place (routes) when the next statistical checks will be done???? Should it not be secret and under cover?

Philip Lingard

Nov 18th 2012, 15:02

Looks like an election losing issue.

Anthony Borg

Nov 18th 2012, 15:00

To ALL those "bravissimi", comparing the present situation with the former ATP bus service, FOR and AGAINST!
STOP!
We invested in a modern company with the savvy to run a scheduled bus service-only it has not delivered!
Everyone is losing precious hours daily commuting or waiting for long periods at bus stops!
So, I am backing Transport Malta for finally showing it means business.

M Saliba

Nov 18th 2012, 14:52

The Arriva buses are better than the old buses, but the system was badly planned from the start, and now after 17 months it is still very unreliable. Those responsible should be held accountable for this expensive mess.

cliff Goodenough

Nov 18th 2012, 14:46

what we all have to remember is that not only does Arriva have a poor record of service we have to think of the hundreds of accidents averaging out to over 4 every day and the cost to the individual families concerned. The drivers are arrogant, discourteous, drive with an arm hanging out of the window & constantly abuse the law by using mobile phones whilst driving even with passengers.

m. borg (slm)

Nov 18th 2012, 14:27

Isn't time for Austin Gatt to resign without being asked to?

It is manifestly clear that the transport reform has failed big time., Millions of tax payers money has been poured down the drain, money that could have contributed to lower electricity bills.

Of cours Emanuel Delia has to go to he was part of the failure.

J Cachia

Nov 18th 2012, 14:25

B'min iridu jdahhku tat-Transport Malta? Min juza l-Arriva ilu jaf sa mill-bidu nett li s-servizz kien hazin. Min fassal is-servizz zgur qatt ma kien ma tela' fuq karozza tal-linja. Qabel kellna servizz ahjar b'aktar minn 600 karozza u llum ghandna zewg terzi taghhom u ZIEDU r-rotot! Tal-genn, man! Hawn min se jivvota kontra l-PN (jew hu mal-PN u ma jivvutax) minhabba d-dizastru tal-Arriva!

K Mifsud

Nov 18th 2012, 14:22

What about the Rabat Dingli and Mtarfa Routes (50s). They are a night mare to catch especially in the afternoon. They end up leaving Valletta full and normally only allow more passengers to board when they arrive at santa venera. Route 203 is always late when it comes to pick up people from mater dei and university leaving alot of people and students stranded exposed due to the small bus shelters.

Mr J Xerri

Nov 18th 2012, 14:20

All this confirms that whoever was responsible for the choice of the public transport company did not make his homework and it is going to be very difficult now to change things. What is being done now through these threats is just a face saving exercise.

alfred seguna

Nov 18th 2012, 14:20

Can somebody tell me why was so much money paid for expert advice.Where are these people now.Weren't they accountable for there work?The problem in malta is that SO MUCH TAXPAYER'S MONEY is wasted or pocketed at friends of the friends that this island is bankrupt.Yes I believe if taxpayer's money is not wasted and if we had responsible people running the island , ARM's BILLS could be reduced.

Jos Vella

Nov 18th 2012, 14:19

with no buses in hand to provide the service.

Jos Vella

Nov 18th 2012, 14:19

Election is round the corner; the latest move by TM is to throw Arriva out so that the newly elected government will face the burden of the public transport fiasco. With practically no buses at hand (yellow buses gone, probably the green arriva buses will be taken away too), the Gatt / Delia failure will be turned into triumph since the situation for the future government will be even more worse.

M Grima

Nov 18th 2012, 14:18

Il- miraklu tas-seklu!!

Dak li ma ghamlx l-Arriva 17 il-xahar se jghamluh f''gimghatejn. BUZZULOTTI!!!!!

Fejn hu Austin Powers u Manuel tal-frejjeg????

John Zammit

Nov 18th 2012, 14:16

Wake up Austin was not TM that fixed the routes with the help of experts

Joe Brincat-LL.D

Nov 18th 2012, 14:15

Min jifhem il-mossi qabel l-elezzjonijiet malajr jinduna. L-akbar pjaga taz-Zurrieq Qrendi ecc. Mhux dawk biss. Imma Delia hemm hu kandidat. Hemm marru t-12 l-ispettur !!! Min accetta li jonqsu l-buses, u l-hinijiet, umbaghad jippretendi li n-nies ma jistennewx ?

J Cachia

Nov 18th 2012, 14:08

Imhatra li tasal l-ahhar tas-sena u nkunu ghadna kif qeghdin issa? Jew inkunu aghar! Is-soluzzjoni hi li nnehhu lill-Arriva u ngibu lura r-rotot li kellna qabel u nuzaw il-karozzi li kellna qabel, avolja bla ac. Ghallinqas tkun taf li jekk sejjer biex taqbad karozza tas-6pm, fis-6 ssibha hemm. Illum kummiedji biss ghandna. Isthu Transport Malta li bellajtulna lil Arriva!

DD Galea

Nov 18th 2012, 13:51

Mela jekk kelna bzonn konferma issa waslet....il buzzulotti ma spiccawx. Issa TM qed tipredenti li L arriva jirrangaw f gimghatejn dak li ma rangawx fi sena u hames xhur. Specci a mission impossible....u jekk ma jirangawx xse tkun il konsegwenza?

Kevin Muller

Nov 18th 2012, 13:50

I use Arriva sometimes and each time something else is wrong. Some buses are in such a sad state that it's an adventure to use them. I can imagine that Arriva can't cope with the repair of their fleet thanks to the third world quality of our roads and this is TM's responsability ! What we see every day is the result of two amateurs who want to make us believe they are professionals.

Lawrence Anastasi

Nov 18th 2012, 13:45

What makes anyone think Arriva can do in ONE month what they have not achieved in 17 months. Telling somone to do what they have been uanable to to is like telling a cat to lay an egg!!! Get rid of the cat and replace it with a chicken. There has to be a personnel replacement at the top and not by friends of the politicians hire competent people. Fire the boss to begin with. Let's see.

Whitney Grech

Nov 18th 2012, 13:41

What about the 2 and 3, and the 50s?

Francesca Abela

Nov 18th 2012, 13:41

Bongu, good morning, Buon Giorno Transport Malta! About time that TM has finally realised what the long suffering commuters have been telling them all along.TM should take a closer look at route nos 91, N91, 204, 135, X5 and 93. As these routes have been totally mucked up by Arriva, and are either never on time or do not complete the proper route.

Joseph Micallef

Nov 18th 2012, 13:37

Last Thursday I waited for the 8.04 am 120 bus going to Xghajra at the San Gwann Bus stop from 8.00 to 8.40 to no avail. In the end I gave up and went back home. The day before the 8.30am going to Pembroke was on time but it had 12 instead of 120 shown in front so I did not stop it thus missing it as well.

Alfie Lewis

Nov 18th 2012, 13:35

Having been in Cuba, and use the appoling service there I still think that in Cuba the public transport is 100% better than that provided by this so called. astate of the art PT called ARRIVA

Pauline Peterson

Nov 18th 2012, 13:34

So if Transport Malta has additional buses and coaches - why are they not in service to add to the too few buses of Arriva?

George Farrugia

Nov 18th 2012, 13:24

I think the photo with this article says it all. A bus overtaking at a corner, which is itself illegal and highly dangerous. Does one need any more evidence of the quality of the drivers, their employer and the regard they have for their customers?

Jonathan McBee

Nov 18th 2012, 13:22

[Continued]
As soon as he saw one of us approach him to ask, he walked away, ignoring shouts. I went to the booths and the lady said, quote, "You're right, but we cannot control these people".
Welcome to the 21st century.
As I walked back, bus 54 had magically appeared ans was rushing off without me.

Jonathan McBee

Nov 18th 2012, 13:20

For a number of times, my experience trying to catch bus number 54 revolved around the word "trying". This bus is meant to leave every 30 minutes most of the time, yet it rarely does. The last time, about 3 weeks ago on a Saturday afternoon, when the area was full of travellers, just ONE Arriva worker, aside from the drivers, was available. And his job was to help the buses back out safely.

Pamela Hansen

Nov 18th 2012, 13:11

I traveled on Arriva for the first time yesterday evening. It was experimental and a very short ride from the Ferries up Manuel Dimech Street to the Sliema Police station. Unfortunately, your word limit does not allow me to give the full account of all that was wrong. In brief, the ticket machine was not working, neither was the bell.

Imad Ali

Nov 18th 2012, 12:59

I'm somewhat surprised to hear all this. I was there for three weeks and saw nothing but excellent service. I suppose three weeks isn't a good index.

L. Zammit

Nov 18th 2012, 12:52

TRAFFIC is the real major problem .. (something which hinders public transport resulting in even more traffic as a result) .... I'm sure Arriva has its faults and i'm in noway defending its name, but i'm as sure that TM should do something about road infrastructure for example.

Mrs diana cottis

Nov 18th 2012, 12:39

What about TMs unacceptable level of service. They imposed the routes and bus types. They provide the shelters (not). They are responsible for the state of the roads (contributing to deterioration of buses), Non enforcement of parking, inadequate road layout, impromptu road works. Licenses issued to drivers and VRTs for vehicles which would not pass in other EU countries.

Jimmy Magro

Nov 18th 2012, 12:38

What has happened with the PM led Task Force on public transport.

Is there a way to have the number of daily passengers on each route published on the internet?

Who is paying for the monitors of Transport Malta? Can Transport Malta publish detailed data on the subsidies agreement, amounts paid, amounts withheld etc on its website? Putting them in Parlaiment is not transparency.

Simon Polidano

Nov 18th 2012, 12:37

I use arrive every day... and when I complain I always get told that its Transport Malta's fault for all these problems and there is nothing Arriva can do about it... Should TM take Arrive to court I will be happy to testify and give the name of the person who said so, because HE is always there when I go to complain.. which is weekly by the way...

Tony DeBattista

Nov 18th 2012, 12:35

Flahhar!!!!!!! transport malta qed jammettu li buzullotti ma spiccawx, ahna tal-kottonera XBAJNA incemplu kemm qed inbatu specjalment fil-week ends, ghalix fil weekend is-servizz min nofs siegha jigi kull siegha meta bis-servizz l-antik kien kull kwarta? ghalix qatt u qatt il hin ta meta titlaq l-arriva ma jinzamx? Issa xbajna bis-serjeta xi haga trid issir il-lum qabel ghada.

Antoine Musu

Nov 18th 2012, 12:34

Talk about being progressive!
Arriva, arriva was somewhere in Mexico!

S. Azzopardi

Nov 18th 2012, 12:32

I will believe this ultimatum only when I see it. Arriva has blatantly ignored TM and us its customers for so long, why should it take heed now?

Victor Pulis

Nov 18th 2012, 12:28

Who planned the routes? Who named the stages? What are those closed orange boxes in the terminus?
Who planned the time tables? Whewre does TM come in?

James Dewar

Nov 18th 2012, 12:27

Sixteen months into the contract and on our third Arriva Malta Managing Director? That in itself surely says something and at the very least shows an absence of much needed continuity in such a massive and important venture. I wonder if the first incumbent Mr Bastow still has nightmares about his involvement?

Joe Morana

Nov 18th 2012, 12:20

I would argue that further to commmuters' compliants re Arriva's unacceptable service as described byTM's , Arriva buses are too large and not suitable to pass through some of our roads causing traffic jams
. Mrabat Street Sliema is one such example
http://www.youtube.com/watch?v=VACmhjgS0b0&feature=autoplay&list=UUWq9eaooT_HWXQh4N05B5UA&playnext=1

Andrew Terry Buttigieg

Nov 18th 2012, 12:19

I sympathise with the workers, a bus driver complained that he was given once a bus without shock absorbers in the rear and another a bus that barely could climb a hill... in a single day's work 2/3 of buses had problems....

VINCENT WILLIAMS

Nov 18th 2012, 12:18

As a regular cummuter who has been using the public transport for 50 years. After the introduction of the new system it took me just a few days to realize how bad the new system was. But it took more than a year for Transport Malta to admit!!!!

When Transport Malta changed the old routes it made a mess out of the public transport. And so "il-Buzullotti" increased 100 per cent.

Malicia Dabrowicz

Nov 18th 2012, 12:13

Yes but did anybody notice that most of the drivers are from the old system. So dont expect miracles if the personnel is the same.

Salvino Zammit

Nov 18th 2012, 12:02

I trust that the time comes when one leave his car either in his garage or behind his door and make use of ARRIVA transport as was infact promised some 30 months ago. One thing one has to exclaim-

ARRIVA PULL UP YOUR SOCKS !!!!!!!!!!

Salvino Zammit

Nov 18th 2012, 12:01

I trust that the time comes when one leave his car either in his garage or behind his door and make use of ARRIVA transport as was infact promised some 30 months ago. One thing one has to exclaim-

ARRIVA PULL UP YOUR SOCKS !!!!!!!!!!

kenny greenan

Nov 18th 2012, 12:00

How does arriva manage a perfectly good service in many other countries across the globe....
But fails miserably in Malta?

I'll give you a clue....
THE ANSWER IS IN THE QUESTION.! !

Kenny Greenan
Mellieha & Edinburgh

JB Caruana

Nov 18th 2012, 11:53

Why pre-warn Arriva with the similar exercise to be carried out on specific routes???

Mary Psaila

Nov 18th 2012, 11:49

I can’t understand bus route number 36 – the route from Gharghur to Valletta. It leaves Gharghur at 7am, then to Naxxar, then back again to Gharghur then to Naxxar then to San Gwann and to Valletta. When I complained to Arriva, they put the blame on Transport Malta!

J Degabriele

Nov 18th 2012, 11:45

Maybe then it isn't just a question of PERCEPTION, Mr.Delia??

mark borg

Nov 18th 2012, 11:41

Dr.Gonzi...have you considered bringing over some transport company from BRAZIL ?

Gary Jameson

Nov 18th 2012, 11:40

The only choice as far as I can see is to scrap the Arriva contract and re-tender as they have had more than enough time (after multiple changes) to get things right. I think the rot has fully set in and I cannot see it improving as even basic stuff is being messed up on a daily basis; no route indicators, whole route sections being missed out, appalling timekeeping, information system not working

Mike Larsson

Nov 18th 2012, 11:32

Although it will not prevent me from relocating to Malta very soon I must admit that Arriva services make the Andalucian buses look like luxury vehicles running on Swiss clocks. The system of taping hand written "new" numbers on buses at any time is ridiculous, timetables are just to forget and the Valetta terminus is a chaotic mess. It must be possible for all involved to simply fix it!

David Hill

Nov 18th 2012, 11:27

Ariva should tell TM to run the service for a month or two and see if they can do anybetter.

Lawrence Attard

Nov 18th 2012, 11:24

Onor Dr Franco Debono int x'se taghmel? Se tivvita kontra il Budget u bHekk issir l elezzjoni (probabli fid 9 ta Marzu)? gatt, delia & co harbtu pajjiz, cans li l pn jahfrulek jew ihalluk tohrog jew tahdem fil pn ma ghandikx cans. Ohrog ta ragel mal popolin u waqa lill gvern halli immorru ghal l elezzjoni. Int biss tista teisna minn dan id disastru l ohrajn bla guts!

J. Debono

Nov 18th 2012, 11:24

Arriva Customer care should be renamed Arriva Customer don't care. They do reply promtly, but usually do not do anything on your complain. As regards emails sent, you ALWAYS have a reply in 24 hours as promised, but its usually a copy and paste reply. Should we start complaining now directly with Transpot Malta ? In order to deliver good service, they need for sure more buses and drivers especiall

Paul Kew

Nov 18th 2012, 11:22

@Times Great photo This shows how delays occur. A bus trying to overtake at the bend at Barracuda resturant on Tower road. Which bus gives in!! Not Bendibus.

ted darmanin

Nov 18th 2012, 11:21

Arriva have a very bad reputation in all the EU countries they operate in. When I was abroad, foreigners all laughed when they heard we in Malta were going to have Arriva as well. They were so right. By the way , watch out if you are relying on catching the last timetabled bus at night. It may not turn up and you will have to walk home.

Joe Scerri

Nov 18th 2012, 11:20

Did it have to take well over a year for action to be taken? And how come Mr no regrets from TM has not been kicked out yet?

N Mifsud

Nov 18th 2012, 11:08

When we say “Reliability at certain times goes down to zero per cent”, I ask, is there a service in Malta whereby reliability does hit rock-bottom at certain times? Transport Malta, Gozo Channel, Air Malta, Local Councils, il-Partit Laburista jew GonziPN?

Bottom-line stop all this drama (“journey from hell”) and stop using Arriva as a political football!

JG. Briffa

Nov 18th 2012, 11:08

Kif jghid Franco Debono min hu responsabbli ta dan kollu??Mela ghandhu ragun???.Kemm sewa lil pajjiz dan il fjask u qisu ma gara xejn

Reuben D. Spiteri

Nov 18th 2012, 11:07

I'm proud I never rode an Arriva bus EVER. By the sound of it, it saved me a good deal of headaches and/or injuries too.

Running about in my car is more expensive, but at least I can plan ahead and get where I need to be on time.

Victor Vella

Nov 18th 2012, 11:05

There are other international transport companies. Start the tender process immediately.Yesterday at Hanrun I saw an Arriva bus with a latch on the outside of the emergency door,This is dangerous to say the least.What would have happened in an accident somthing Arriva busses are very prone to.And how about the drivers leaving their left hand side indicator on.

Joanne Micallef

Nov 18th 2012, 11:00

Thank God election is round the corner, otherwise I suspect we would have had to lump the pathetic service, which we paid for by the way, for many years to come.

Kevin Marks

Nov 18th 2012, 11:00

Mela din tghodd ukoll ghal ministru?? Ghax nahseb li awtomatika tigi l mistoqsija. Jew xi ultimatum kosmetiku dan ghax gejja l elezzjoni????? Jahasra ilna nghidulhom jekk ma tridux il karozzi l antiki ta l anqas erghgu ghamlu ir rotot kif kienu qabel u tara kemm ikun hawn nies izjed kuntenti....

Malcolm Seychell

Nov 18th 2012, 10:59

Now vote PN and you will get Delia as transport minister......

Victor Borg

Nov 18th 2012, 10:57

So Transport Malta messed up the new bus service: now they are shifting the blame on the company that is floundering given the resources and state of roads available to it. It's not Arriva at fault - Arriva in London, where I used to live, works smooth - the problems stem from the contractual obligations and management oversight imposed on Arriva by the glorified gov dept called Transport Malta.

David Farrugia

Nov 18th 2012, 10:56

It is about time that TM pluck's Arriva's ears. The new bus service is close to disaster and if this happened in another democratic country, the Transport Minister would have resigned ages ago. But we are in Malta......'Flimkien Kollox Possibli'.

Alan Cotton

Nov 18th 2012, 10:53

The sad thing is at peak time traffic noting moves in Malta, so how do the buses move??? with no bus lanes around the island, or traffic lights that change green to let buses only through busy junctions, how on earth does anybody expect Arriva to run at to the timetable when the road is bumper to bumper???

TM have to improve the roads, make bus lanes were the traffic hold ups are.

Anthony Paul Naudi

Nov 18th 2012, 10:52

Jghamlu ir-rotot li kien hemm qabel u jzidu aktar busses u hafna milli problemi jonqsu. Il-bendi busses tajbin biss ghar-rotot ta san giljan u cirkewwa u xejn aktar

A.P.Naudi

G Buhagiar

Nov 18th 2012, 10:49

It's about time for Transport Malta to realise that most of the Arriva service is unacceptable! We are near a General Election, so some sort of enforcement should be assuemd! We all know that the Transport Service, in many villages of Malta did not work.

In other words Arriva=Kaos!

Paul Cassar

Nov 18th 2012, 10:47

BUT.................. is the minister.................... who was totally responsible for all this mayhem and who lauded

infinitely arriva................ GOING TO RESIGN FORTHWITH....................or are we not eu standard in this.

Gianfrancesco Buttigieg

Nov 18th 2012, 10:46

Bring back the old buses? As beautiful as they were - no thank you.

I want proper modern buses with airconditioning which arrive at (roughly, at least!) the indicated time.

Get your house in order or go back home, Arriva.

Franco Attard Trevisan

Nov 18th 2012, 10:46

TM seem to have awoken ... what took them so long?? Why does it always have to be an election to see action being taken??

Call a spade a spade Arriva is a fiasco and Franco Debono was right all along!

Lawrence Hallett

Nov 18th 2012, 10:45

yet no one takes responsibilty, gatt, mt, arriva time for everyone to grow up and be socially aware. RIDE A BIKE!

Hossam Helwani

Nov 18th 2012, 10:39

The problem with arriva is that the buses are too large for our roads. Bendy buses are to be removed and certain routes in certain rich areas of Malta where all of the residents are owners of expensive cars are a complete waste of time. The bus stops there are always empty and buses rush down hill in very dangerous speeds. On the whole the service would improve immensely if these are rectified.

mark borg

Nov 18th 2012, 10:38

arriva ...the last of gonzipn's fiasco !

Peter Murray

Nov 18th 2012, 10:37

What took them so long to recognise the many clear deficiencies and inadequacies in the service offered by Arriva?

George Azzopardi

Nov 18th 2012, 10:36

.. ara, jien hsibt li zmien il-buzzolliti ghada!!

mark borg

Nov 18th 2012, 10:36

u sa gimghatejn ilu kellna lil Manuel Delia jippopa sidru fuq programm ta Tv bl arroganza kollha jghidilna li kull ma baqa ftit problemi zghar ............issa ghax gejja l-elezzjoni taparsi se jghamlu xi haga ...wara li nefqu miljuni kbar xorta kissru pajjiz anke fuq semplici xi haga ta transport ! mela hsibtu in nies bcieccen ??

mark borg

Nov 18th 2012, 10:32

u min se jghamell tajjeb ghad dizastru ta din l-ahhar sena u nofs ...ezempju kemm tilfu xghol tal hwienet gol belt jew kemm waslu tard l-istudenti u haddiema ? u ghal miljuni li issusisjadna mit taxxi tghana ghal serviz dizastru ?

B. Storace

Nov 18th 2012, 10:29

The 'old' bus system was acceptable to one and all because it operated from Valletta terminus and "spoked" outwards. All that was being asked for was an upgrading in the actual buses and more polite drivers. Instead we get a foreign company with supposed experience which turned the system topsy-turvy and created and is still creating chaos. Revert to the old tried and tested system.....NOW.

Anthony Paris

Nov 18th 2012, 10:18

Perhaps Austin Gatt would care to read all the warnings he was given about Arriva before they came here. After this mega flop, he announced an "intelligent traffic management system" last week. How can anyone begin to believe anything "Smart" or "Intelligent" from this man and his cronies? Arriva are equally at fault. They should not have accepted this contract.

Lawrence Fenech

Nov 18th 2012, 10:17

U dan wara sena biss ahseb u ara sa sajf iehor xgej, salt second hand u min jaf kemm iluhom jirgru barra qabel ma belahhhom Austin Gatt u dahqu bieh l'inlizi fil-parliament

Kevin Grixti

Nov 18th 2012, 10:15

I like how most people in malta try to involve politics in every news post.

I think if i fart they blame GonziPN and Muscat :D

Paul@ Micallef

Nov 18th 2012, 10:15

Arriva is a name attached to a complete fiasco. Whatever Transport Malta will do the shadow of incompetence will be there. TM took 16 months to come up with a substantial demand. This stage should have been taken after 3 months. Now the only thing to do is to revoke Arriva's contract and get someone more competent. Such a decision must be taken by the Minister A Gatt. He is nowhere to be seen.

carlos ellul

Nov 18th 2012, 10:13

Thank god thr pn gave us the chance to vote mr arriva delia and mr voluntary burden sharing busutill in. With such quality who needs the pl

Paul@ Micallef

Nov 18th 2012, 10:12

Arriva is a name attached to a complete fiasco. Whatever Transport Malta will do the shadow of incompetence will be there. TM took 16 months to come up with a substantial demand. This stage should have been taken after 3 months. Now the only thing to do is to revoke Arriva's contract and get someone more competent. Such a decision must be taken by the Minister A Gatt. He is nowhere to be seen.

Joe Fenech

Nov 18th 2012, 10:10

Poplu rieqed!

One would expect compensation for the quarter million euros dished out to the company that designed the bus roots? Or are these people untouchables because of the involvement of Georg Sapiano, the noted nationalist personality?

Maltese mediocrity and corruption at its best.

Joe Fenech

Nov 18th 2012, 10:08

zmien il-buzullotti spicca!

Mr dennis azzopardi

Nov 18th 2012, 10:08

Dizastru Totali ..... l-unike soluzzjoni hi li nergu mmorru fuq id-drawing board,u din id darba b`nies kompetenti please!

Mr Aldo Grech

Nov 18th 2012, 10:05

I still cannot understand how such a failed project never brought about resignations and failure of accepting the situation. On the contrary, all you get are people proud of their achievement with a bullish attitude. I that manage projects in a normal world would have long been fired if i delivered such a botched failure...rather than hope for a promotion as some are doing.

Eddy Privitera

Nov 18th 2012, 10:02

Kieku mhux ghax l-elezzjoni qieghda wara l-bieb, Transport Malta, taht Austin Gatt, kienet tibqa rieqda. Hu x'inhu, din it-twissija hija l-akbar kundanna ghal-istess Austin Gatt u GonziNn li kienu weghdu li " l-buzullotti spiccaw " bil-wasla tal-Arriva !

Mr Mike Farrugia

Nov 18th 2012, 10:01

Didn't gonzi praise Arriva's performance a few weeks ago? Morna ghal ARR- IVA!

Victor Pulis

Nov 18th 2012, 10:01

The latest chapter (Buzullotta) in the Arrivs saga. 50 shades of turquiose!!

Albert Critien

Nov 18th 2012, 10:01

I travel on Arriva regularly, they do have their faults but is it entirely THEIR fault, for instance who was responsible for the routing, which is the major obstacle, who was responsible for moving the route number from the right side of the bus to the left, which has made me miss two services which operate once every hour. I am asking because I don't know, whoever it is should pay the fines

Mr Adrian Vella

Nov 18th 2012, 10:00

Mr Pule, your letter should also have included the numerous diesel spills which is endangering the lives of other motorists especially bikers !

Adrian Grech

Nov 18th 2012, 09:59

hellooooo about time li tqumu mir raqda fonda li kient rieqda

Adriano Spiteri

Nov 18th 2012, 09:55

As if it can be 100% reliable. Not even the Deutsch Bahn!
And who is calling for that? A Maltese government department! hilarious!

Anthony Pace

Nov 18th 2012, 09:54

About time that Arriva were kicked out of the island, the old bus routes re-instated and more smaller adaptable cleaner buses for our roads brought in. Arriva buses run on diesel by the way although the engines emit cleaner fumes.

Arrivederci Arriva, Good-bye, Farewell, So-long, Bye-bye.

It's not to late to bring in an alternative bus service!!!

John Attard

Nov 18th 2012, 09:50

It seems we're very close to elections so I assume TM will soon pass everything back to a Maltese owner. Let s wait and see

john muscat

Nov 18th 2012, 09:49

The government and Austin Gatt are at fault as they are subsidizing Arriva! Not so to the all important Air Malta, for our national airline no subsidies, but for a foreign company more than enough subsidies. Are you going to trust Gonzipn for another pie in the sky?

S Mifsud

Nov 18th 2012, 09:48

Completing with the previous comment, on the same day in the evening, the buses were late at around 5.20. To make things worst, recently, I noticed that Arriva is doing a change in shift at around 5.45pm where there would be the majority of the people who work in Valletta going out to go home. Things have to be taken more seriously because the service did not improve but became worse.

Victor Vella

Nov 18th 2012, 09:47

Hahahaha. Nisfijda lit-Transport Malta li m`ghandhomx sahha immissu l-Arriva.Bluff, Bluff u iktar bluff ta` Regim li dejjaq lil kulhadd hlief lil dawk tal-qalba GonziPN.

S Mifsud

Nov 18th 2012, 09:46

It is true that it is a big problem with regards to the numbers 71, 72, etc. I regulary use the number 72. It is always late. Last Friday I went to catch the bus in Qrendi at around 6.35. The bus of 6.50, 7.00, and 7.15 did not arrive before 7.25. As a result there would be a lot of people waiting on the stages and some of them are not allowed to get aboard.

Marty Matthews

Nov 18th 2012, 09:45

These inspectors should monitor the number 12 route form to Valletta...sometimes takes an hour to get to St Juliens !!!!

John Attard

Nov 18th 2012, 09:45

Good morning Manwel Delia u Austin Gatt! Iz-zmien tal-buzullotti spicca, ghadu ghaddej jew ghadu se jibda? TM wake up!! One year is more than sufficient to detect and remedy. Kemm hu ahjar meta konna aghar!

Raymond DeBattista

Nov 18th 2012, 09:43

About time li niccaqalqu!!!!

Alexander Genuis

Nov 18th 2012, 09:41

Nispera li ma jkunx hawn issa xi STANDBY BLOGGER tal-Pn Jigi jwahhal fil-PL jew Dr.J.Muscat,jew sahansitra fi zmien Dr.A.Sant,konnha mweghdin servizz impekkabli,HSIEBNA li "ZMIEN IL-BUZULLOTTI SPICCA',pero Hadd ma nduna li konnha se nibdew bit-"TIJATRINI"Min Jaf kieku dawn il-Kummiedji graw fi zmien ix-Xufiera ta qabel eh,ara kieku kemm jaqbzu PATRIJOTTI Maltin!!!Min Jaf kieku!!!!!
"

Mr ALBERT LEONE GANADO

Nov 18th 2012, 09:40

It seems that TM wants to shift the blame on Arriva and use it as a scapegoat given that total public discontent is going to reflect itself in the coming elections. We are not at all impressed. The fault lies squarely with TM and the ministry especially a pair of election knowall candidates. The problem is overall road and transport mismanagement in which Arriva plays only a small part

Albert Farrugia

Nov 18th 2012, 09:36

As usual, miracles happen in Malta when elections are looming. Apparently government has decided that it cannot face elections with such a service. So the public was right after all. It is not just the "lejboristi" who cannot see any improvement in the service! What is clear is that Arriva's days in Malta are numbered. I have the feeling Arriva itself wants to scrap its Malta operation.

John Caligari

Nov 18th 2012, 09:32

Iz-Zmien tal-Buzullotti spicca

Criss Camilleri

Nov 18th 2012, 09:32

Only ONE promise was made?????? What I have noticed is that people are using their own cars, ever since Arriva came to our Island, and this can be proved by the heavy Traffic & Traffic jams. I have also noticed that due to the congestion of traffic, Policeman are being used in many places to control [??????????] Traffice, like the ex Gas Tank Roundabout, Mrabat street, the Upper part of Savoy Hill

R. Balzan

Nov 18th 2012, 09:31

And yet another diploma to be hang in the offices of Minister Austin Gatt.

Anthony Mizzi

Nov 18th 2012, 09:29

Biex "jieqfu l-buzollotti"?

Where have we heard that before????

Mr Peter Korsten

Nov 18th 2012, 09:29

The suspicion I have is that Arriva drivers are penalised when they don't meet targets, given the way they drive when they're behind schedule. Thursday morning, one raced past the roundabout I was on (had to brake hard) and over a zebra crossing (where a lady was waiting). Combine this with the low bid that Arrive put in, and there you have the root of the problem: the gov. wanted it too cheap.

Toni Borg

Nov 18th 2012, 09:24

il-buzulotti spiccaw

Anthony A. Mifsud

Nov 18th 2012, 09:24

Bla bla bla bla, how mr. Pule withstand such incompetence from the standards offered , The minister on one side stated the that professional standards of Arriva has u smien il hmerijt spicca! I will all the bloggers : has it?
Mella ftiet zmien illu, il Prim Qal listess .
Issa haregg, I'd derettorat ta deadline.?! Issa trixkilt
So what are we saying? We take the old scrapped buses out ?
Ninu

anthony sultana

Nov 18th 2012, 09:23

Finally disgrace TM admitted that we have a low level of transport service.

Alfred Vassallo

Nov 18th 2012, 09:22

Yeah sure TM seems to appear to have a biting effect because of the closeness of the election as soon as the election is over, everything goes back to square one, wait and see.

Justin Tabone

Nov 18th 2012, 09:19

Go back to the old route system. The only reliable and efficient way to provide public transport.

Joe Fenech

Nov 18th 2012, 09:18

Bring back the old Malta buses. Keep the design but change the rest so you combine retro and cutting edge technology. Send Arriva and Tumas Group of Companies packing!

Tony Sciberras

Nov 18th 2012, 09:18

About time

Carmel Zammit

Nov 18th 2012, 09:17

About time someone realises that the buzullotti carried on notwithstanding Dr. Austin Gatt's assurances. Shame!!!

Colin Camilleri

Nov 18th 2012, 09:16

Delia and AG should shoulder responsibility for this mess. This is another unkept promise by the GonziPN administration who were quick to boast about the revolution in the public transport service. In fact there was, but to the worse....

Joe Fenech

Nov 18th 2012, 09:16

The public expects compensation for the quarter million euros dished out to the company that designed the bus roots? Or are these people untouchables because of the involvement of Georg Sapiano, the noted nationalist personality?

Maltese mediocrity and corruption at its best.

Mr Tony Gatt

Nov 18th 2012, 09:15

What is it about Malta? Arriva run buses and trains in England and round my area (Chester) at least, I never see any complaints in the papers.

Paul Caruana

Nov 18th 2012, 09:10

Actually, the solution is simple....suppress those routes which are barely used, and redeploy those buses on the essential routes mentioned above.