Weekly consumer advice

• Verbal agreements are binding, but in case of a dispute it may be difficult to prove what was promised and agreed.

• All the important aspects of a sale should be put down in writing.

• Before signing a sales contract, we should read and understand carefully the terms and conditions.

• It is legally unfair to irrevocably bind consumers to contract terms they had no time to read carefully before signing the contract.

• In contracts, the rights and obligations of consumers and sellers must be balanced.

• For disputes over contract terms, consumers may contact the Office for Consumer Affairs for information and help.