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Weekly consumer advice

• The seller is obliged to give consumers the offer promised on the discount voucher.

• The vouchers’ terms and conditions should be fully disclosed to the recipients when vouchers are handed to them.

• Consumers should read the terms and conditions and observe them.

• Consumers are entitled to get what is promised on the discount voucher.

• Complaints about discount vouchers that have not been honoured may be filed with the Office for Consumer Affairs.

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