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Update 2 - Arriva apologises for Bendy Bus incident

Arriva has apologised for yesterday evening's incident where a bendy bus got stuck in Qormi Road, Hamrun. It said the bus should never have been there.

The bus tried to perform a u-turn and got stuck. It was able to turn once a parked car was removed.

In a statement, Arriva said the incident was the result of an ill-judged decision by an individual bus driver.

"Late yesterday evening, Arriva’s investigation into the incident revealed that the driver had mistakenly taken a wrong turn abandoning the designated route and that the vehicle involved was was never meant to be operating along that particular road."

While apologising, Arriva said it was  taking all actions deemed necessary to ensure that such incidents were not repeated.

Video - Stefan Axiaq - [email protected]

Picture - Rita Axisa - [email protected]

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Gordon Cook

Oct 19th 2012, 11:36

And that never happened with the old bus service now did it?

Brian Gatt

Oct 19th 2012, 13:22

Gordon,

Zmien il-Buzullotti suppost spicca issa we have a state of the art service and these things are not supposed to happen!!! stop mentioning the past, we wanted a new improved service and were willing to pay for it, however all we got was a second hand second rate service dumped on us after having failed its original purpose.

James Dewar

Oct 19th 2012, 10:53

Does the Oyster Card free stuck bendy buses?

Andrew Holland

Oct 19th 2012, 14:29

Would also help if they hadn't also chosen ticket machines with the s-l-o-w-e-s-t printers ever known, just why did they chose those? Because they were cheapest?! Compare them to, say, the Wayfarer machines used in London and elsewhere in the UK (british made, of course!) which spit out a ticket in a fraction of the time. This surely can't be helping with boarding times...

Andrea Giallombardo

Oct 18th 2012, 20:25

They should be restricted to mainline routes ONLY. As a frequent Arriva passenger I can understand the need as some routes get over crowded, especially in the summer months.

J Martinelli

Oct 18th 2012, 23:51

So the bendy buses should not operate in order to permit smaller buses abandon approved routes at the discretion of bus drivers?
A case of logic turned on its ear.

J Micallef

Oct 18th 2012, 19:14

Who chose the driver?
Who trained him/her?
Who is managing him/her?

Who might be putting strain and undue pressure on the drivers?

Of course the incident is the individual's fault, but if it's as you said, then obviously the driver was not the right choice for the bus or job, but that's not his fault.

Luciano Chetcuti

Oct 18th 2012, 20:44

All the same. Bendy buses are just too big for our streets where most of them are only with 2 lanes.

Stannis Baratheon

Oct 18th 2012, 21:35

Driver makes a mistake, Arriva gets blamed. Typical mentality of the population

Lawrence Anastasi

Oct 18th 2012, 15:43

The whole story is......the bus got stuck!! What happened before is of no consequence, this would not have happened with a regular bus. STOP trying to justify this Arriva fiasco it just makes you look desperate. Admit that Ariiva was a stupid move, take off the blinders!

Carmel Serracino-inglott

Oct 18th 2012, 16:43

I think that Mr. L.A. should really take of the blinkers!!

Deo Catania

Oct 18th 2012, 17:32

Alan, with some common sense you will realise that the bendy bus was coming from Qormi towards Hamrun. There was no chance for the bendy bus to drive through Hamrun because the road narrows drastically. That's the full story.

Steven Smith

Oct 18th 2012, 22:38

thats the thing Malta did not manage before...the buses were always full, ..it was pure luck if the drivers decided to do the whole route before going for lunch, they was falling to pieces, uncomfortable seats and did not run after 10pm if you was lucky !m many a time i was stuck trying to get home because of no shows on the old system, people have got such short memories

James Dewar

Oct 18th 2012, 20:50

Like the one that was driving this bus?

Lawrence Anastasi

Oct 18th 2012, 15:45

No, it looks like having the wrong bus on the road whether it be driver error or not. A regular bus would not have had this problem. The only DRIVER ERROR was by Ausstin Gatt bringing Arriva to Malta!!!

Dave Alan Caruana

Oct 18th 2012, 17:23

I tend to support Alex's theory here .. wrong bus or not .. how did it get wedged into that position? the driver should have known better! In all probability the turning circle for a bendy bus isn't that much greater than for a normal bus, that's what the bending is for.

Robin Barman

Oct 18th 2012, 20:15

So Lawrence how did the bus get there ?? is it operated by by a remote device from Arriva's control centre ??

Jan Willem van Avendonk

Oct 18th 2012, 19:47

turning radius of 3 meters you mean ?
Total BS
Even a medium sized family car has a turning radius of over 4 meters.
a car would barely make it doing a 180 degree turn of direction in that road without doing a 3 point turn let alone a bus with a turning radius of 3 meters ....

Robin Barman

Oct 18th 2012, 19:46

There will have even more incidents of chaos with double deck vehicles hitting the many balconies sticking out from buildings. When do we stop blaming the company and vehicles ????? " workmen and tools" are the real problem !!!

Steven Smith

Oct 18th 2012, 12:08

to get rid of the bendy buses you would need 2 normal buses for each bendy ! and that means say there are 100 bendy buses you would need 200 normal buses and that means MORE traffic on the roads therefore you will be no better off !

James Dewar

Oct 18th 2012, 12:46

@ Steven Smith: How did Malta manage before?

JIMMY ATANASIO

Oct 18th 2012, 13:32

you want to get rid of them,then stop using them.as long as they have business they'll keep raking in the money and once the money stop coming so will the busses

Demis Micallef

Oct 18th 2012, 14:57

jekk dawn il karozzi dejjem idahqu in nies dejjem xi kumidja shiha jamlu

Mr Andrew Camilleri

Oct 18th 2012, 11:40

I don't think our government ministers follow what goes in in the UK. Minister Gatt did not even know correctly the name of London's most famous mayor! Now if it was Rome, ah yes then things would have been different.

Carmel Borg

Oct 18th 2012, 10:53

Who is going to invest millions for a shorter contract? Such an investment probably needs the first five years to break even.

James Dewar

Oct 18th 2012, 11:51

Yes, but a contract is a contract and I am sure that during the past 15 months Arriva have fallen down on a number of key conditions in that contract giving the opportunity for it to be amended or rescinded. Needless to say Arriva being a Global commercial enterprise sought to do the best for themselves whilst Maltese officials failed to look after their own interests adequately.

Anthony E. Falzon

Oct 18th 2012, 10:59

I must say that I agree with this comment. I have experienced bendy buses
in other parts of Europe, but there were no such problems. Certain routes
are not compatible with bendy buses, so do not make use of such routes
with bendy buses.

Peter Bonello

Oct 18th 2012, 12:01

im sorry but there are only a few roads which are as you say compatible with bendy buses. The bus for example was driving towards Hamrun, certainly not a good candidate!! Also what do you expect? drivers to wait for hours because of an incompetent driver? I would have done whatever in my power to get past and proceed on my destination! You know some of us need to be there on time!!

Mr R.E. Saliba

Oct 18th 2012, 11:36

Tell that to people living on those streets.

Mr Andrew Camilleri

Oct 18th 2012, 11:43

That's all we need - even fewer parking areas. There is a better solution - sell of the bendies.

James Dewar

Oct 18th 2012, 11:56

Oh yes ban all other vehicles from the roads and allow Arriva a free hand to operate whatever they like wherever they like! Parked / abandoned cars and other obstacles are a feature of roads worldwide and not just in Malta. Introducing such vehicles as Bendy Buses in specific areas of Malta was thoughtless from the outset.

Deo Catania

Oct 18th 2012, 12:29

Janet, pure nonsense. That part of the road is quite wide but further on it narrows so much that it would have been impossible for the bendy bus to make its way to St Joseph High Street. Tell all the truth and not nonsense.

Janet Bayes

Oct 18th 2012, 13:07

I have yet to see a block of apartments or any houses that do not have garages built too. If you have a garage why are you parking on the street.
Fewer parking areas should encourage use of public transport - - which will be able to get around more efficiently if there are no parked cars.
The bus did get through once ONE parked car was removed says the report?

M Farrugia

Oct 18th 2012, 11:40

Din it-triq mhux dejqa naf ghax nuza kuljum. Li hemm f'din it-triq huwa nuqqas ta dixxiplina mis--sewwieqa parkeggajar bl-addocc hdej certa hwienet, ebda warden ma jidher u lanqas pulizija. Drivers mal-kumpanija ma jafux isuqu dawn il-coaches. Dan l-izball tal-kumpanija. drivers qatt ma jigu kritikati ghax daw ghandhom il-vot u l-coaches ma ghandhomx din hija agenda mohbija ta xi uhud li jiktbu

Deo Catania

Oct 18th 2012, 12:26

There's no roundabut there, his only option was to keep going straight and get stuck near Dallas shop.

Franco Abela

Oct 18th 2012, 10:22

Don't expect that because we got rid of the black smoke, we don't complain on such wrong doings as this one! What's wrong is wrong irrelevant of what we had before.

Mr Andrew Camilleri

Oct 18th 2012, 11:45

Mr Zammit: did we have to change a whole fleet of buses to stop buses from smoking? When you have a headache, do you ask for an full scale operation? A cheaper solution would have been to change the buses' engines. But some minister thought he would score big time with his avant garde solution.

Carmel Borg

Oct 18th 2012, 10:01

I have to admit that you are right.

Joseph Chetcuti

Oct 18th 2012, 10:06

Clearly this is a driver error. I cannot imagine that TM or ARRIVA established this sharp right turn as a regular route. TM/ARRIVA should clarify.

C Scicluna

Oct 18th 2012, 10:52

Couldn't agree more!

Ben Agius

Oct 18th 2012, 10:12

It'll be like using bendy buses on the narrow streets of Fremantle! But, it is true, that bendy or not, what the hell was the driver thinking? Pleased to meet you - I live in Perth too!!

Gillian Snook

Oct 18th 2012, 17:05

When did that happen? I can't remember reading about the poor man in the paper. Is he going to take things further?

John Dee

Oct 18th 2012, 17:43

It was 2 or 3 months ago Gilian. He was so shaken by it that he didn't get any details of the bus or the driver, and insisted on going home to see his own doctor. When he returned "to finish his holiday" he told me he is trying to walk it off, but if the inflammation does not clear up his doc said it is likely that he will lose the lower part of his leg.

Alfred Bugeja

Oct 18th 2012, 09:33

Simple mathematics jb. Your assumption only works in the case of a single trip. If you catch more than one bus on a return trip, your round trip would work out far cheaper than the old system.

Pippo de Marco

Oct 18th 2012, 09:56

That's right ... change the routes to suit the buses rather than provide buses to suit the people. And while they are about it, they should knock down some of those buildings that keep getting in the way.

Come on Austin. You can't kid us with that pseudonym :))

Carmel Borg

Oct 18th 2012, 10:08

cant you see that the problem here is not the bus but the driver?

Deo Catania

Oct 18th 2012, 12:17

Dreaming or what? the bus should have never performed such a turn.

A Caruana

Oct 18th 2012, 10:47

All of Arriva is not good for Malta by the looks of it, things have not really improved much except for the drivers wearing uniform and aircondition.

Mr patrick mifsud

Oct 18th 2012, 08:02

i agree with you. no one ever blames the owners of the cars parked on bus stops or in corners.

R Axisa

Oct 18th 2012, 08:16

According to video, cars are normally parked, no double parking! So it doesn't seem that the problem was with the parked cars. If that was the problem, it would have been mentioned in the news above.

W Cassar

Oct 18th 2012, 08:49

Nothing wrong with the bus ... Statistics say otherwise.

R Axisa

Oct 18th 2012, 08:53

There is another photo circulating on fb which shows exactly what happened. Cars are parked properly - it seems that the bendy bus driver tried to do a manouvre and forgot he is driving a very lengthy bendy bus! Surely not the parked cars' fault - Jay Oatman and Mr Patrick Mifsud please note.

Deo Catania

Oct 18th 2012, 12:08

Jay Oatman, are you being serious or funny?

James Dewar

Oct 18th 2012, 12:48

Jay, Hope you're not a bus driver!!

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