GO gives free SMSs after service glitch
GO said today that as a gesture of good will after the service problems of September 6, its mobile phone subscribers will be given 100 SMSs free of charge.
For Pay As You customers, the free SMS will be valid for other GO mobile numbers and can be used over the weekend 29-30 September 2012.
GO Pay Monthly customers on unlimited tariff plans will enjoy 100 SMSs to any local network for free, while the free SMS to subscribers on any other Pay Monthly tariff plan will be valid towards GO mobile numbers only.
All Pay Monthly customers will be able to benefit from their free SMS throughout October.
Markus Golder, Chief Commercial Officer at GO said: “We want to take this opportunity to make it up to those impacted by the outage for the inconvenience and frustration they experienced over the disruption period. This further emphasises GO’s commitment to its customers.”
“We truly appreciate our customers’ support through such a difficult period last week. Our gesture of goodwill is aimed as a thank-you to all our customers affected by the mobile service outage,” he said.