Weekly consumer advice

• Any online information provided to us about goods or services for sale should be accurate, not misleading.

• The Distance Selling Regulations list the kind of information we should be provided with by the seller.

• We have the right to be informed about our right to cancel the sale and how to go about it.

• When cancelling a sale, we may have to pay for the cost of returning the goods to the supplier.

• The cooling-off period does not apply in case of internet auctions and goods bought from private individuals.