Consumer advice for this week

• Consumer law prohibits contract terms that limit consumers’ legal rights.

• Sellers cannot oblige consumers to adhere to terms and conditions that consumer law considers unfair.

• Contract terms are to be drafted in simple wording that can be understood by consumers.

• When the meaning of a contract term is ambiguous, the interpretation most favourable to consumers prevails.

• Consumers should read carefully whatever they are asked to sign.

• Consumers should always try to negotiate the best possible contract terms before finalising a sale.